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Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...

South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

07 Jan 2022  |  South Asia, Middle East & North Africa  |  Market Research

Gulf Cooperation Council (GCC) Stationary Lead-acid Battery (LAB) Growth Opportunities

Renewable Energy, Telecoms and Data Centers Key Drivers of Growth

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Evolving economic scenarios, innovation, and diversification of energy resources are playing a key role in the development of stationary battery storage technologies globally and also within the Gulf Cooperation Council (GCC). Economic and energy diversification away from oil and gas is a key trend in the GCC that is impacting the adoption and futu...

Robust ICT infrastructure and government cloud rollout are expected to serve as key enablers of the market. Singapore leads the ASEAN region in the adoption of cloud computing, given the country’s business-friendly climate and strong infrastructure setup available to host cloud services. Government cloud rollout (G-Cloud) continues to stimulate clo...

While the internet of things (IoT) is important to organizations aiming to generate operational efficiency, drive new revenue streams, or improve customer experience, companies struggle to implement IoT projects because of challenges related to connecting operational infrastructure and legacy IT infrastructure, choosing the best connectivity protoc...

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...