Search results for: 'services management'

This Frost & Sullivan study offers insight into European OEMs’ over-the-air update (firmware-over-the-air [FOTA]/software-over-the-air [SOTA]) strategies. Frost & Sullivan segments OTA updates into 12 categories: Powertrain, Infotainment Services, Connected Services, Advanced Driver Assistance Systems/Autonomous Driving (ADAS/AD), Chassis, Remote S...

Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...

This trend opportunity profile covers the global aspects of banking and financial services (BFS) and features the upcoming trends that cater to it. The study describes the opportunities for several sectors, such as FMCG, ICT, supply chain and logistics, mobility, healthcare, and security. The profiles cover specific opportunities emerging from ...

The human resources function faces significant disruption as artificial intelligence (AI) technologies mature. While the chief human resources officer organization has been adopting digital technologies to drive greater integration, automate processes, and improve workflows, Generative AI (GenAI) now offers the potential to create a transformative ...

The mature Japanese and South Korean facility management (FM) markets are experiencing relatively stable growth post the 2020 disruption, as economic conditions are stable and growth is consistent. The effect of inflation calmed in 2023, and service providers are experiencing stability in terms of margins costs. The markets are motivated by the ado...

Digitalization of the air traffic management industry enhances safety and efficiency. Air navigation service and air traffic management solution providers are working together to implement innovative technologies such as remote towers. With advancements in navigation regulations (e.g., the Federal Aviation Administration mandate that all commer...

The global enterprise network services market has experienced modest contraction in recent years with this capital-intensive and mature market. Key macroeconomic factors, including elevated interest rates and persistent inflation, have exerted downward pressure on market dynamics. In addition, price compression in network services has intensified a...

Identifying growth opportunities in the test & measurement industry beyond the existing business could bring about changes in the competitive landscape. It is no longer test equipment vs. test equipment: Manufacturers cannot focus on hardware alone. Instead, the potential exists for an entirely new services model that focuses on platforms and the e...

As heat generation intensifies across high-performance electronics, electric vehicles, and digital infrastructure, advanced thermal management materials improve system efficiency, reliability, and longevity. This analysis provides a structured benchmarking of leading industry participants that are advancing innovation and commercial traction acros...