Search results for: 'API industry'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

19 Sep 2019  |  North America  |  Market Research

Global Mobility-as-a-Service (MaaS) Market, Forecast to 2030

Market to Grow at a CAGR of 69.5% Propelled by Strategic Public-private Partnerships; Global Revenues are Expected to Hit $34.5 Billion by 2030

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Key Issues Addressed

The study aims to analyse and forecast the global MaaS market outlook and technology trends for 2018. Mobility-as-a-Service (MaaS) is turning out to be a game-changer for the shared mobility industry. The concept which combines all forms of shared transportation including public transit modes such bus systems, trains, metro rail, and private mobili...

This study examines the strategic imperatives reshaping the cloud communications and collaboration services and software market as providers confront slowing core growth, intensifying competition, and profound shifts driven by artificial intelligence, platform consolidation, and ecosystem convergence. As unified communications and contact center ma...

17 Sep 2021  |  North America  |  Market Research

US Circular Economy for Lubricants Growth Opportunities

Demand for Sustainable and High-quality Base Oils Drives Future Growth Potential

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Key Issues Addressed

The United States accounts for more than 20% of all lubricants consumed globally. It has one of the highest per capita consumption rates of 7.6 gallons per year. Key factors such as high automobile use or ownership and a huge variety of industries contribute to the demand for lubricants. In 2020, total demand for lubricants in the United States rea...

Cloud computing is the new norm in the business landscape, offering a range of cloud models and services that simplify IT infrastructure and drive digital transformation. However, cloud migration brings along a host of new attack vectors and cyber risks, leaving organizations vulnerable to insecure cloud connections, misconfigurations, identity the...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Key Benefits

Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

As businesses digitize, the uptake of applications has been inevitable. Digital transformation has boosted the demand for innovation among software producers and software development life cycle (SDLC) developers in order to meet business goals. As a result, software producers are either migrating their services, assets, and applications to cloud en...

Compelling benefits, such as flexible capacity adjustments, rapid access to innovative features and capabilities, CAPEX avoidance, and ability to outsource routine solution management to an expert third party, will drive a steady shift to cloud communications services over the forecast period. Communications upgrades are increasingly a key part of ...

07 Mar 2018  |  Global  |  Market Research

Analysis of Global Automotive Lubricants and Additives Market, Forecast to 2024

High Growth of Vehicle Sales in Asia-Pacific and Latin America Drives Demand

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Key Issues Addressed

The automotive lubricants industry is one of the key industries of leading economies that supply to customer segments such as automotive original equipment manufacturers (OEMs), repair shops, distributors, commercial fleet owners, and individual vehicle owners. The key end-user segments covered in this study are passenger car motor oils (PCMO) and ...