Search results for: 'system integrators'

19 Sep 2019  |  North America  |  Market Research

Global Mobility-as-a-Service (MaaS) Market, Forecast to 2030

Market to Grow at a CAGR of 69.5% Propelled by Strategic Public-private Partnerships; Global Revenues are Expected to Hit $34.5 Billion by 2030

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The study aims to analyse and forecast the global MaaS market outlook and technology trends for 2018. Mobility-as-a-Service (MaaS) is turning out to be a game-changer for the shared mobility industry. The concept which combines all forms of shared transportation including public transit modes such bus systems, trains, metro rail, and private mobili...

The EV mobility ecosystem is advancing rapidly as services around EV operations, monitoring, and management evolve to meet the diverse needs of fleets. Amid this change, traditional players in the EV ecosystem face the challenges of managing the evolution of new business models, competing with numerous new heterogeneous players offering integrated ...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

This SPIE describes the Design & Assign function, including the current service provider state of the art, drivers for an increased focus on this functional area, challenges to Design and Assign implementation, and vendor offerings. Included are findings from interviews with solutions integrators, service providers, and vendors about this topic.

This study examines how global multiomics technologies are changing the way that cancer is treated, with a focus on new developments, strategic needs, and future directions. By facilitating thorough tumor characterization, early detection, patient stratification, and real-time monitoring, multiomics—an integrated analysis of genomics, transcriptomi...

01 Jul 2016  |  Europe  |  Market Research

Western Europe Point-of-Care Testing (POCT) Market

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Point-of-care testing is an integral part of the IVD market that is rapidly evolving into a preferred testing mode in the EU region. POCT is a segment that presents growth opportunities for a cross-section of players, ranging from OEMs to data integrators to technology vendors. The stakeholders need to be abreast of the challenges posed by the indu...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

30 Jan 2020  |  Asia Pacific  |  Market Research

Japanese Light Vehicle Leasing Market, Forecast to 2023

The Japanese Leasing Industry is Healthy and Expects Promising Growth Prospects Driven by Operational Leasing in Both the Corporate and Private Market Segments

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Fleet renewals were the major driver for new company car registrations as a strained economy caused fluctuations in total registrations over the past few years. The benefits of leasing (unlike owning) has boosted the transition from a loan purchase system to a full service operational leasing system since it has enabled corporates to focus on their...

The Rise of AI and Evolving Tech: While Generative AI and continuous tech advancements pose challenges, they also unlock opportunities. Businesses must embrace AI yet ensure human oversight. They should remain adaptable to integrate new technologies into their services and stay ahead of the curve. Monetization and Skills Transformation: New mone...