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14 Nov 2022  |  Asia Pacific  |  Market Research
Asian Two-wheeler Maintenance Growth Opportunities
Digitalization and the Advent of Electric Two Wheelers Will Induce a Paradigm Shift and Unlock New Prospects in the Market
This Frost & Sullivan study analyzes the current environment, the recent trends, and the future outlook of the two-wheeler (2W) maintenance market. It covers Asia (specifically, China, India, Indonesia, and Thailand) as it is a major 2W market and houses some of the largest 2W markets in the world. OEMs, dealerships, service centers, parts reta...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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18 Dec 2023  |  Global  |  Market Research
Global External Risk Mitigation & Management (ERMM) Growth Opportunities
Industry Convergence Dictates Future Growth Potential of ERMM Solutions
The modern threat landscape has transformed significantly due to global digitalization efforts, leading to increased attack surfaces, IT complexity, and reliance on 3rd parties. Traditional security measures focused on the perimeter are no longer sufficient, as threat actors now target digital assets beyond an organization s network. Virtual intera...
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05 Oct 2026  |  Global  |  Market Research
Workforce IAM and IGA, Global, 2025–2030
AI, Automation, and Zero Trust Drive Modern Workforce Identity Security and Governance
The workforce identity and access management (IAM) and identity governance and administration (IGA) market is a critical component of modern cybersecurity and digital transformation strategies. As organizations continue to adopt cloud services, hybrid work models, artificial intelligence, and increasingly interconnected digital ecosystems, managing...
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10 Dec 2020  |    |  Megatrends
Nine Mega Trends Radically Accelerated by COVID-19
Convergence of Mega Trends will Generate New Growth Opportunities
Frost & Sullivans Mega Trend Universe encompasses transformative, global forces that define the future world with their far-reaching impact on businesses, economics, cultures, and personal lives. Disruption of the global economy, industry, companies, and investments are making it difficult for companies to prepare for the future. The emergence of a...
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09 Aug 2023  |  Global  |  Customer Research
CX Growth Opportunities in Travel & Hospitality: Global, 2023—A Customer Perspective
Pent-Up Demand Compels Businesses to Invest in AI and Automation
The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....
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31 Aug 2016  |  Asia Pacific  |  Market Research
Indian Commercial Vehicle Telematics Market
Annual Telematics Sales to Grow Sixfold by 2023
Indian telematics is one of the fastest emerging markets, primarily driven by spiralling fuel prices, increasing number of accidents/vehicle theft, demand for vehicle navigation, and the rising need to monitor fuel pilferage. The market is relatively old, but adoption rates have been low due to the lack of awareness. However, vehicle OEMs and telem...
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11 Jun 2020  |  Global  |  Technology Research
2020 Technology Convergence Scenarios
The ‘2020 Top Convergence Scenarios’ is a powerful technology foresighting research built on the ‘Top 50 Emerging Technologies & Growth Opportunities’ program. Both outputs are offerings of the TechVision group, the global emerging technology, innovation, and convergence-focused practice of Frost & Sullivan. This deliverable analyzes the Top 50 em...
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11 Apr 2024  |  North America  |  Market Research
Global Product Lifecycle Management (PLM) Growth Opportunities
Cutting-edge Technology Pushes Manufacturing to New Frontiers
Modern manufacturing is an intricate and complex process that requires accuracy and proper management. Companies must streamline their design, development, and production, ensure a stable and predictable supply chain for their products, and comply with environmental and safety regulations. Recent events have highlighted these requirements, includin...
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