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The Asia Pacific contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $670.8 million in 2018. The market is expected to grow at a CAGR of 3.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

Biometric identification and authentication is well positioned to complement and potentially replace existing traditional verification processes such as those using pins and passwords, security questions, and even personal identity verification. The role of biometrics is becoming more important now that the industry is heading towards becoming mobi...

08 Sep 2020  |  Asia Pacific  |  Market Research

5G Strategic Direction Voice of Customer, Asia-Pacific, 2020

Strong Demand-Side Assessment will be Crucial in Ensuring Successful Adoption, Implementation, and Scalability of 5G

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To spur market demand for 5G, the supply side needs to increase awareness and understanding of its impact in the industry ecosystem. The need for 5G is closely linked to the understanding of its impact. The inability to identify need is affecting the timeline and the drive to push for 5G, and incorporation of 5G into new concept development. The i...

From traditional incandescent lamps to compact fluorescent lamps (CFL) to light-emitting diodes (LED) and laser diodes (LD), the lighting market has come a long way in the last 10 years. With growing LED adoption and increasing smart solutions, leveraging Internet of Things (IoT) and Light Fidelity (LiFi), the lighting market is going through a pha...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

The global oil and gas PPE market generated a revenue of $6.3 billion in 2018 and is expected to grow at a CARG of 3.7% between 2018 and 2023. Protective clothing, protective footwear, and gas protection are the major product segments; they accounted for 25.5%, 25.3%, and 11.8%, respectively, and are set to see the highest growth. North America, AP...

25 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Lithium-ion Battery Market, Forecast to 2025

Electric Vehicles, Energy Storage, and Industrial Applications Boost Demand

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Increasing use of smartphones that offer the mobile Internet facility loaded with multiple applications has become a way of life around the world. The Asia-Pacific region includes countries with high populations, emerging economies, and increasing urbanization. All this paves the way for higher demand for smartphones and improved telecommunications...

02 Jul 2018  |  Asia Pacific  |  Market Research

Growth Opportunities in the Asia-Pacific Demand Response Market, Forecast to 2025

Actual Accumulated Demand Response Resources to Cross 30GW by 2025

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The Asia-Pacific demand response market is in the growing stage with countries such as South Korea, Japan, and New Zealand in the forefront. The liberalization of electricity markets and increasing distributed energy resources have a major role in driving the growth of demand response. However, lack of standardized procedures and absence of incenti...