Search results for: 'test of use'

The financial services industry is on the brink of disruption, as the use of technology poses a challenge to market players and their existing products and services and associated costs. Thus it is important to revisit one of the oldest industries and re-conceptualize how it will thrive in the future aligning itself to looming social and technologi...

The TechVision division of Frost & Sullivan has evaluated high power electronics technologies, and has assessed innovations that will have an impact on various applications in the near-, medium-, and long- term. Increasing need for high-power/high-voltage, high-temperature and high switching frequency power electronic devices in applications such ...

The ICU is the most data-intensive part of the hospital, as continuous monitoring of patient health generates a huge volume of crucial data valuable for clinical decision making and future research. With digitalization, it is now easy and efficient to use analytics and connectivity solutions to analyze this data and draw insights for better care de...

In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

The video analytics market has been growing at double-digit rates in Asia-Pacific (APAC) in the past few years. This is due to expanding video analytics application areas and widespread adoption in IoT devices for its capabilities. Video analytics solutions analyze data generated, e.g., from IoT surveillance devices in industries, city surveillance...

Hospital at Home is an innovative care model for healthcare organizations to provide hospital-level care in home for patients who meet acute inpatient admission requirements. CMS states that under this model, the patient home is considered part of the hospital during the tenure of care. The study provides a detailed understanding of the hospital at...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

Military intelligence (MILINT) AI is a growing phenomenon that generates conceptual transformation in future battlefield concepts of operations (ConOps), gathered by demand for AI-analytics-based sensors paradigm. It increases intelligence resources in defense budgets, and becomes a strategic national asset that reflects deeply international superp...