Search results for: 'solutions spotlight'

This research service looks at the biometric solutions market, identifying trends, best practices, and customer decision-making factors within six market verticals: law enforcement, retail, commercial, airports, government, and banking and financial services. This service includes a full market analysis, including market size and forecast for the m...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

09 Oct 2020  |  North America  |  Market Research

Raytheon Technologies Directed Energy Weapons (DEWs) Solutions

Development of Laser and Microwave Weaponry Fuels Growth Potential and Defense and Commercial Market Expansion

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In September of 2019, unsophisticated drones attacked two oil production sites in Saudi Arabia. The event served as a conclusive reality that inexpensive unmanned aerial systems (UAS) can be used to successfully attack a strategic target guarded by conventional air defense systems. Since that event, development of directed energy (DE) technology us...

Over the last 3-5 years, growing cost pressure on healthcare and pharmaceutical companies and a significant shift towards outcome based healthcare approach have resulted in companies increasingly adopting real world data and evidence solutions to optimize their operation and cost using analytics. Earlier, applications of RWE were largely limited to...

Frost & Sullivan estimates that the global terabit Ethernet (TbE) testing solutions market was valued at nearly $113.5 million in 2022 and will experience a compound annual growth rate exceeding 27.5% from 2022 to 2027. TbE has a speed of more than 100Gbps; in the Ethernet landscape, the mention of TbE is just laying the foundation for developing t...

This study examines the private wireless network industry, analyzing its opportunities for growth across segments. The largest industries were some of the first to adopt private wireless networks due to their needs, compelling use cases, and accessibility to budgets. Now, in addition to the existing avenues for private wireless network deployments,...

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.