Search results for: 'Automation: Integrating Data Management and Workflows'

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

04 Oct 2017  |  North America  |  Market Research

North American Digital Substation Market, Forecast to 2022

Growing Distributed Energy Resources and Need for Grid Modernization will Drive Demand

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Utility substations form an integral part of the entire grid network. They will play a vital role in the smart grids of tomorrow. With growing complexity in the grid, energy companies are recognizing the importance of digital transformation. Additional challenges include substation projects coming under increasing cost and time pressure, investors...

The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...

This Frost & Sullivan study explores the lighting industry's dynamic landscape, with a focus on the adoption of digital technologies to revolutionize lighting systems for built environments. Frost & Sullivan estimates the market to grow at a compound annual growth rate (CAGR) of 18.4% between 2022 and 2028. The escalating global demand for energy-...

This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability, uptime, and observability as core provider differ...

The North American Lighting Control Markets study covers the ballasts and controls segments of the market. Energy consumption in lighting applications is among the highest. With increase in energy costs, energy conservation measures and legislative mandates along with the changing end-user preferences is helping the growth of the ballasts market. L...

26 Feb 2020  |  Europe  |  Market Research

Growth Opportunities from the Evolution of Electronic Health Record (EHR) in Europe, Forecast to 2024

Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

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The healthcare IT landscape is witnessing rapid transformation as governments focus more on value-based care and preventive health programs to reduce the overall economic burden on health systems, along with increased efficiency in managing increasing patient populations. The basic Electronic Medical Record (EMR) is evolving into a more comprehensi...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

The European light commercial vehicle (LCV) leasing market is experiencing robust growth, driven by the increasing demand for flexible, cost-efficient mobility solutions in key industries such as logistics, retail, construction, and services. Valued at approximately $5.45 billion in 2024, the market is projected to grow to $7.12 billion by 2029, a...