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The customer experience (CX) management market in Europe generated a revenue of €22.7 billion, growing at a 1.4% compound annual growth rate (CAGR) from 2024 to 2030. Economic uncertainty remains throughout Europe but impacts countries and regions differently. Interest in outsourcing CX management continues to grow, with nearshore and offshore grow...

The COVID-19 pandemic has affected industries worldwide, but few felt it as directly as the global commercial vehicles aftermarket. The collapse of economic activity in many regions reduced the number of trucks on the road and average miles driven. It also has caused a skilled labor shortage of truck drivers, repair technicians, and other workers n...

Drones are unmanned aerial vehicles that are finding application opportunities in various industries and have the potential to transform military as well as consumer applications. Drones essentially combine various sensing and communication technologies along with remote control or autonomous capabilities. Drones were initially developed for milita...

The agriculture, animal feed, and pet food ingredients sectors are undergoing a profound structural transformation, driven by escalating regulatory pressure, sustainability expectations, rapid biological innovation, and increasing volatility across global supply chains. Traditional ingredient and feed models—optimized around commodity inputs, incre...

This report includes opportunity profiles of the most promising trends leveraging futuristic and advanced technologies that will help businesses evolve in their daily operations. It offers exemplary use cases about how to incorporate these trends and suggests opportunities from upcoming business models that will enable growth. It describes opportun...

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

In 2025, organizations across all industries and geographies are focused on artificial intelligence (AI): specifically, how to reap the benefits while minimizing risks. The rapid evolution of AI technologies is driving investment throughout the stack: in infrastructure, processing and storage, data frameworks, cybersecurity, and AI-infused applic...

23 Dec 2020  |  Global  |  Market Research

Digital Transformation Powers the Global Testing, Inspection, and Certification Market

Service Innovations and Adjacent Market Penetration Opportunities Enabled by 5G, IoT, AI/ML, and Environmental Sustainability Drive Transformational Growth

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Key Issues Addressed

In the global testing, inspection, and certification (TIC) market independent conformity assessments are carried out by regulatory bodies, accredited and certified third-party companies, and organizations. The TIC market represents conformity assessments of products, goods, operations, systems, and management, but not financial auditing. This stud...

22 Nov 2018  |  Global  |  Market Research

Global Data Analytics Solutions for Service Providers Market, Forecast to 2023

Proliferation of IoT, NFV, and the Launch of 5G Drive Demand

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Data analytics solutions covered in this study are probe-based and specific to the requirements of service providers. These solutions help service providers monitor key performance indicators (KPI) from a myriad of raw data that travel across their proprietary network infrastructure to enhance their quality of service (QoS) and end-user experience....