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This Frost & Sullivan research service analyzes the global software testing services market in detail for the period covering 2015 to 2024, with 2018 as the base year. It examines testing services offered to clients across a number of end-user verticals and provides a competitive analysis of the global market participants, including their market sh...

16 Jul 2019  |  North America  |  Market Research

Digital KPIs Transforming the Automotive Industry

Customer-centric Metrics at the Forefront of Performance Assessment as Companies Embrace Digitization and Expand into New Monetization Avenues

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The automotive industry as we now know it is undergoing a distinct, irreversible shift. Nothing is the same it was five years ago. Companies continue investing in new technologies that will enhance their customer-facing applications and their internal efficiencies. However, when it comes to measuring their performance as an organization or to asse...

With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

This study analyzes the transformative Mega Trends, disruptive technologies, and industry convergence scenarios that are expected to impact the coatings, adhesives and sealants, and elastomers (C.A.S.E.) market in 2022. While supply chain disruption and spikes in raw material prices remain crucial challenges for stakeholders across the value chain,...

Frost & Sullivan has identified that the education vertical is ripe for digital transformation and adoption of modern communications and collaboration technologies to improve operational efficiencies, improve instructor performance and enhance students’ experience. COVID-19 unmasked this sector’s lack of preparedness to address the sudden need f...

In 2020, the global fire safety equipment revenue declined by 28.7% due to the pandemic. Cancellation and postponement of construction and inauguration of new buildings drastically reduced the revenue from new fire safety equipment installations. Nonetheless, building construction projects largely resumed in 2021, and global economic recovery led t...

This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

In the universe of safety and protection, the concept of smart personal protective equipment (PPE) is an exciting opportunity that has the potential, in time, to reshape the future of PPE. However, companies have struggled to gain traction in the market. PPE is, often, thought of as a low-cost investment, and buyers struggle to understand the benef...