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This Frost & Sullivan report covers the wholesale carrier Ethernet market in North America. Ethernet has significant demand for its flexibility, scalability, and reliability features. Ethernet services offer faster repair times and better security and performance than other transport services. While the need for cloud connectivity is driving its us...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

03 Jul 2020  |  Global  |  Market Research

Growth Opportunities in the Global Facility Management Market, Forecast to 2025

Preparing Facility Management Participants for Success After a Pandemic

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The global Facility Management (FM) market is going through a major transformation driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if s...

The market for Ionic Liquids is gaining momentum in recent years mainly due to its capability for sustainable replacement of traditional organic solvents in many industrial applications. In certain industries, ionic liquids can also be considered as green chemistry as they reduce or eliminate the use and generation of hazardous substances in many ...

This growth insight is part of an ongoing quarterly tracker that monitors the trends and the developments in the Indonesian automotive market. It uses multi-level data sources (secondary as well as primary) for data collation. This includes country-level official associations/federations, government authorities, country subject experts, and third-p...

Regulatory authorities do not specifically define personalized nutrition or supplements; however, research organizations such as the International Society of Nutrigenetics/Nutrigenomics (ISNN) have described personalized nutrition as an approach to developing nutritional recommendations and interventions tailored to an individual’s genetic, metabol...

By 2027, winning CX organizations won't run AI pilots—they'll run AI‑powered businesses where: Automation is trusted, humanized, and governed—explainable, resilient, and auditable by design. Decisions are made in the moment, addressing CX challenges as they arise, and journeys are orchestrated end-to-end, from intent to outcome.Employee experience ...

The EMEA managed security services (MSS) market is undergoing rapid transformation as organizations face escalating cyber threats, growing operational complexity, persistent talent shortages, and an increasingly demanding regulatory landscape. This Frost Radar™ study assesses the competitive positioning of leading MSS providers in EMEA in 2026, ben...

After memory, programmable semiconductors are considered as the major revenue grabber in semiconductors. The key technologies under programmable semiconductors are graphical processing units (GPUs), field programmable gate arrays (FPGAs), microprocessing units (MPUs) and artificial intelligence accelerators (AI Accelerators) which are currently gar...