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The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact cent...

This research service focuses only on US Department of Defense (DoD) airborne radars; space, maritime, and ground radars are not included. Representative programs, contracts, and market participants are included to form an overview picture of DoD spending on this technology. An analysis of research, development, test, and evaluation (RDT&E); proc...

01 Feb 2022  |  North America  |  Market Research

US DoD Helicopters Growth Opportunities

Sustainment and New-build Advanced Program Developments Will Drive Growth Opportunities

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This research service focuses on the US Department of Defense (DoD) FY 2022 budget request for helicopters. An analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and other services is also presented. Helicopter contract activity and participating companies for FY 2021 are included. The...

04 Mar 2022  |  Asia Pacific  |  Market Research

Taiwan Plastic Waste Management Growth Opportunities

Transformational Growth of Waste Recycling to Boost New Era of Circular Economy and Sustainability

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Taiwan is on a mission to change its consumption and production patterns and shift towards a global, green supply chain model. The country has taken concrete steps to promote a circular economy and align its environmental and economic goals. It aims to achieve resource efficiency by incorporating high levels of recycling into its waste management s...

Global economic, trade, and investment trends in 2025 are being shaped by a complex interplay of policy pivots and shifting tariff dynamics under the second Trump administration in the United States. Although reciprocal tariffs introduced in early April have been paused for 90 days, key tariffs remain in effect, including 25% on imports from Mexico...

The global leasing industry is entering a pivotal decade as electrification, innovative financing models, and a more integrated fleet management ecosystem fundamentally reshape the future of mobility finance. By 2035, battery electric vehicles (BEVs) will dominate new fleet acquisitions in most mature markets, pushing leasing providers to redesign ...

Conversational AI solutions are designed to enhance communication and coordination among healthcare stakeholders. These voice and text applications automate human information gathering and communications and represent a growing opportunity for healthcare organizations to improve clinician efficiency, operational and administrative efficiency, healt...

The study analyzes probiotics, prebiotics, and postbiotics used in animal feed, pet food, and supplements, focusing strictly on ingested biotics impacting gut health and performance outcomes. The scope excludes non-feed applications (e.g., silage inoculants, aquaculture bioremediation, and other environmental or processing applications) to maintain...

The world server rack and rack options market analysis is segmented into four regions including North American, Europe, Asia Pacific, and Rest-of-World. Each segment discusses current issues facing the market segmented by information technology and telecommunications racks, revenue forecasts, market and technology trends, and competitive analysis. ...