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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Cost Optimisation Attracts Investments
The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Lower Costs to Boost Investments
Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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31 Jul 2026  |  Global  |  Market Research
Customer Transformation Journeys - Email Security: LibraCyber
How LibraCyber Helps Enterprises Strengthen Email Resilience, Complement Microsoft 365, and Gain Visibility into Link Engagement as Low as 0.15%
LibraCyber, formerly Libraesva, helps enterprises strengthen email security through a privacy-first platform that combines advanced threat detection, behavioral analysis, domain protection, URL inspection, and responsive customer support. Frost & Sullivan’s Customer Transformation Journey research highlights how two long-term enterprise customers u...
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04 Feb 2022  |  North America  |  Market Research
United States DoD Artificial Intelligence Growth Opportunities
Computing Power and AI Advancements Ensure Broad and Effective Defense Capabilities
This Frost & Sullivan research service focuses on US Department of Defense (DoD) artificial intelligence (AI) budget spending and contracts. Artificial intelligence tools are used across an array of DoD applications to enhance mission accomplishment and safety, including logistics, maintenance, healthcare, administration, networks, intelligence ana...
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31 May 2023  |  Global  |  Market Research
Generative Artificial Intelligence Emerges as a Globally Disruptive Technology
Generative AI Creates Future Growth Potential across IT Applications and Services
Generative artificial intelligence (AI) applications have captured widespread attention from enterprise and consumer segments. This technology marks an inflection point in AI adoption, with the potential to transform business models, company functions, and job roles. While enterprise adoption is still nascent, organizations are exploring the potent...
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10 Jan 2024  |  North America  |  Market Research
US Department of Defense Military Helicopter Growth Opportunities
Program Sustainment Guarantees Market Stability
In this research service, Frost & Sullivan provides an overview of the US military helicopter market, highlighting growth drivers, restraints, and opportunities. The study also outlines the Department of Defense s (DoD) Fiscal 2024 budget request for rotary wing aircraft programs and some representative contracts. Furthermore, the study includes a ...
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20 Feb 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Personal Protective Equipment, 2024
Sustainability and Connectivity Will Be the Keys to Growth
Personal protective equipment (PPE) is a growing and lucrative industry globally. As the PPE industry struggles with pricing pressures, growing inflation, and global economic uncertainty, successful stakeholders offer strategic product differentiation by adapting their products to changing consumer and regional preferences, and by digitalizing s...
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