Search results for: 'services applications'

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

24 Jun 2019  |  North America  |  Market Research

US Clinical Decision Support Systems Market, Forecast to 2024

A Growing Market with an Opportunity to be More than an Adjunct to the EHR

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Clinical Decision Support (CDS) systems are poised to become the user interface of choice for clinical interaction with health IT, ultimately supplanting the EHR system as the primary health IT point of interface for clinicians. This is due the fact that CDS began as a way to deliver medical content and patient information to the caregiver. Unlike ...

15 to 20 million new cases of cancer are diagnosed every year. Radiotherapy is the gold standard for treatment and is used on more than 3.5 million people and provided as palliative or adjunct treatment for an additional 3.5 million people, worldwide. Nearly 50 percent of all cancer patients are estimated to benefit from radiotherapy for disease ma...

In recent years, there have been several targeted attacks on industrial control systems and systems of critical infrastructure by attackers/malwares with code names such as Stuxnet, Aurora, Flame, and Havex. These were discovered by various security vendors’ threat research and intelligence centers. The Internet of Things (IoT) drive has led severa...

This study analyzes the total global smart cards market. Demand for contactless smart cards, issuing of more number of Europay MasterCard Visa (EMV) credit and debit cards, government national ID programs, and increased adoption of SIM cards are key market drivers. The market is in a matured stage and will witness slow, yet steady growth worldwide....

The research study focuses on user interface applications of advanced touchless sensing technologies. Such advanced technologies as gesture sensing, voice command, brain wave sensing, and eye tracking are creating new opportunities for touchless sensing applications. Next-generation interfaces that are enabled by these advanced touchless technologi...

04 Oct 2019  |  Latin America  |  Market Research

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

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Key Issues Addressed

This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

This research service focuses on the US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. Included in this study are an analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and a variety of servic...

This research service (RS) presents an overview of the increasing use of medical imaging modalities for guidance and navigation during surgical procedures and treatments. As surgical robots become more autonomous, or as the complexity of the instrumentation increases, there is a greater emphasis on careful navigation. Similar to a self-driving car,...