Search results for: 'MANAGEMENT STANDARDS'

The facility management (FM) market in Singapore is in the mature stage of its growth cycle, positioning it ahead of most Southeast Asian counterparts and among the most advanced in Asia-Pacific. This maturity is underpinned by a strong outsourcing culture, a supportive regulatory framework, and high end-user receptiveness to value-added and innova...

13 Jul 2021  |  Asia Pacific  |  Market Research

Southeast Asia Facilities Management Emerging Business Models and Growth Opportunities

Digitally-Led Business Models Create New Opportunities in Service Advancements

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COVID-19 severely affects all facilities management (FM) end-user segments. The Southeast Asian FM market revenue declined by 3.7% in 2020 due to the pandemic. As the market gradually recovers over the forecast period, competition is expected to intensify and accelerate the need for innovation in FM services. FM market participants in Southeast Asi...

The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...

This research service highlights the Japanese home energy management system (HEMS) market. It includes an introduction, where an executive summary, the market overview, and an overview of Japan are provided. The overview of Japan, decribes the smart grid in Japan and discusses the inter-relationship between the HEMS and the residential photovoltaic...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

This research service presents a comprehensive analysis of the Indian PLM market. Revenue analysis is provided for PLM vendors, system integrators and end-user industries. The objective of the research service is to assess the market drivers and restraints and to provide an understanding of the attributes that influence MES vendor selection, beside...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

By 2050, about 1 billion people will reside in urban centers in APAC. Despite relatively high water availability, most APAC countries face water stress primarily due to uneven distribution of water. Most medium-high income economies have implemented policies favoring the reuse of treated wastewater primarily to meet growing industrial demand. N...