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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
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08 Aug 2019  |  Europe  |  Market Research
Global Security Digital Transformation, 2019
Enabling Security to Better Respond to a Multiple Threats Environment
The Security ecosystem is embracing the digital transformation across multiple applications with an aim to improve operational efficiency and modernize legacy systems. This study covers the digital solutions market penetration in public safety, critical infrastructures and governments. Frost & Sullivan Security Digital Transformation analysis ass...
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10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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14 May 2014  |  Europe  |  Market Research
Turkey Security Market Insight
An Insight into a Rapidly Expanding Security Market
The goal of this Market Insight is to discuss the economic and social factors that are driving growth within the Turkish security market and what steps international security suppliers may have to take, in order to operate within the market. Although economically strong, a fragmented and primarily domestic security market can make it difficult for ...
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01 Aug 2018  |  Europe  |  Market Research
France Digital Dental Solutions Market, Forecast to 2020
Improving Accuracy and Workflow Efficiency Driving Demand for Digital Dental Solutions
Dental practices and dental laboratories in France have recognised the importance of adopting digital dental solutions. Digital dental solutions continue to see substantial growth, and are expected to continue expanding in the market, as business models and significant value offerings keep evolving in tandem with the fast-paced world of connected h...
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05 Aug 2016  |  Europe  |  Market Research
European Electronic Security Market
Video Analytics and Cloud-based Access Control Solutions will Drive Market Growth
The electronic security market in Europe is well established. There has been an upsurge in Internet Protocol (IP) video surveillance and cloud-based access control products. Driven by technological developments and increased security concerns, the market will grow at healthy rates throughout the forecast period till 2020 and even beyond. This study...
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05 Jul 2018  |  Europe  |  Market Research
Spanish Digital Dental Solutions Market, Forecast to 2020
Workflow Optimization, Improved Efficiency, and Faster Turnaround of Devices Drive the Demand for Digital Dental Solutions
Dental practices and dental laboratories in Spain have recognized the importance of adopting digital dental solutions. Digital dental solutions continue to record substantial growth, and are these expected to continue expansion as business models and significant value offerings continue to evolve in tandem with the fast-paced world of connected hea...
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13 May 2015  |  Europe  |  Market Research
The European Building Automation Market
European Buildings' Directive Towards Near Zero Energy Buildings Sets the Pace of Market Adoption
While the building automation (BA) market in Europe has been mature, it is starting to see a revived growth. This growth is mainly being driven by a strong focus on energy efficiency and by an overall performance of buildings. However, the building automation market is also going through a renaissance because of a wave of new technology developmen...
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23 Aug 2019  |  Europe  |  Market Research
Digital Gazette—Security Digitalisation, Q2 2019
Covering Key Insights in Security Digitalisation for the Second Quarter of 2019
The digital transformation has made further progression into the security market during Q2, from a digital policing, critical infrastructure and government perspectives . Frost & Sullivan provides a brief quarterly analysis on key news that have shaken up the digital security market. It also provides an overview on key developments, financial perf...
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