Search results for: 'agent model'

This research explores growth opportunities in the European home automation systems market and the possibility of the European Renovation Wave strategy accelerating the demand for such products. The research analyses key drivers and restraints that influence market growth, key country-level trends and market measurements, competitive landscape, and...

Connected services in passenger vehicles are undergoing a strategic transformation in Europe, reshaping how automakers engage with customers, manage vehicle life cycles, and build digital revenue streams. This Frost & Sullivan analysis examines how leading European original equipment manufacturers (OEMs) are developing group-level software platform...

2020 turned out to be the much-anticipated inflection point for PHEV/BEV adoption in Europe. Car buyers here clearly warmed up to the concept of electric mobility in the wake of the COVID-19 pandemic. In 2020, new electric car registrations in Europe doubled year-over-year to reach the 10% retail market share milestone even as the overall car marke...

04 Mar 2022  |  Europe  |  Market Research

Finland Light Vehicle Leasing Growth Opportunities

Competitive Intensity Arising from New Business Models to Ensure Leasing Companies Devise and Deliver New Products

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Vehicle leasing presents a solution for several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To retain their focus on core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Unless an ...

We are witnessing a shift in products and services being provided to business travelers and the way in which companies set up their administration of these activities. New mobility business models, such as carsharing, ridesharing, and ridehailing/taxi services for personal use, are also developing into dedicated corporate mobility services and bein...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

01 Mar 2022  |  Europe  |  Market Research

European Clinical Laboratory Services Growth Opportunity

Customer Experience Driven by New B2B and B2C Business Models

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Diagnostics is the backbone of the healthcare sector. According to a World Health Organization (WHO) study, although the segment accounts for less than 5% of hospital costs, its findings influence 60–70% of healthcare decision-making. Diagnostics helps to analyze medical conditions and guide patients toward the right medication, treatment, or surge...

Vehicle leasing presents a solution for several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. Businesses need to focus on their core products and services and, therefore, outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Unles...

Vehicle leasing is seen as a solution to the growing number of challenges faced by companies with regard to their mobility needs. Amongst others, these include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses in the present market conditions are focused on their core products/s...