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23 Nov 2020  |  Asia Pacific  |  Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Digital Channels and Automation Fuel New Zealand’s Customer Experience Outsourcing Services Market, 2020–2026
Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Bring About Transformational Growth in CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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29 Mar 2021  |  Asia Pacific  |  Market Research
Ultra High-performance Liquid Chromatography to Fuel the Growth of the APAC Chromatography Market, Forecast to 2025
Future Growth Potential Enhanced by Growth Opportunities in Food and Beverages and Pharmaceuticals Sector
The APAC chromatography market is estimated to experience a CAGR of approximately 2.5% from 2019 to 2025, reaching $1,618.6 million. The objective of this study is to identify the key trends prevailing in the market in the base year 2019 and what factors boost and restrain market growth. In particular, it also discusses the product areas, vertical...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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17 Mar 2017  |  Asia Pacific  |  Market Research
Australian Facilities Management Market, Forecasts to 2023
Technology-aided Value-added Solutions Prompts FM Market Development
The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...
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03 May 2016  |  Asia Pacific  |  Market Outlook
Asia-Pacific Energy and Environment Industry Outlook, 2016
Renewable Energy Trends Provide Growth Impetus as Coal Power Dominates, Grid Investments Surge and Solar Power Gains Widespread Appeal
The outlook discusses the short-term impact of some of the major global trends affecting various sectors in the Energy and Environment industry and across the Asia-Pacific region. Prominent global trends, including the economic growth deceleration in China, in 2016, and its noticeable effect globally and on the rest of Asia, have been discussed. Ch...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2024
The Local Business Environment was Favorable to Market Development
The Hong Kong contact center application market grew by 2.9% in 2017 and registered market revenue of $14.5 million. The market is forecast to grow at a CAGR of 2.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2024
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...
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24 Aug 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic caused a surge in online business and rapid adoption of digital technologies, triggering an explosion in business applications and application programming interfaces (APIs) that drive connected experiences. IT infrastructure is now more complex. Customers deploy wide-ranging applications across diverse environments and archite...
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