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Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

23 Jul 2025  |  Asia Pacific  |  Market Research

Facility Management Industry, Southeast Asia, 2025–2030

Demand for Outsourcing and Value-added Services Driving Transformational Growth Due to Evolving Customer Needs and Technology-enabled Solutions

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The steady growth of the Southeast Asian facility management (FM) market is primarily driven by robust growth in developing markets in the region, offset by a lower growth rate in the mature Singapore market. The growing outsourcing culture, bolstered by asset base expansion, evolving FM needs, greater acceptance of technologies, and the sustainabi...

While the spate of natural disasters and political instabilities has resulted in cautionary ICT spending, these have nevertheless highlighted the importance for enterprises to have robust data migration and disaster recovery solutions. Many companies are turning to managed cloud providers for assistance in moving their workloads to the cloud, to de...

In light of the spate of natural disasters in Japan, businesses are increasingly re-assessing their preparedness for disaster recovery and business continuity planning (DR/BCP). In recent years, Japan has witnessed a wave of migration from UNIX to x86 servers, with many Japanese companies re-configuring their IT infrastructure, focusing on cloud-ba...

Indonesia is expected to witness the fastest growth among the ASEAN countries. The growth in mobile consumption and increasing demand for disaster recovery services have been key to driving the cloud market in Indonesia. Government Regulation No. 82, which mandates Indonesian businesses conducting electronic transactions to store personal data in d...

Complexities in migration journeys form the key challenge for many end users in Australia, driven mainly by difficulties in migrating complex Big Data applications to the cloud. In addition, many enterprises now have heterogeneous environments consisting of legacy IT infrastructure and cloud-based applications, creating integration challenges in ma...

17 Mar 2017  |  Asia Pacific  |  Market Research

Australian Facilities Management Market, Forecasts to 2023

Technology-aided Value-added Solutions Prompts FM Market Development

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The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...

Robust ICT infrastructure has been key in supporting the growth of the cloud market in Hong Kong, while continuous support from the Hong Kong government has been instrumental in stimulating market growth under its "Digital 21" plan. Some notable trends include the growing adoption of cloud services to support the banking and finance sector for non-...

06 May 2016  |  Asia Pacific  |  Market Research

Global Generic Pharmaceuticals Market, Forecast to 2020

Market Participants Target High Value-added Branded Generics and Biosimilars Segments

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The key objectives of this research service are to gain an in-depth knowledge of the major markets and therapeutic areas and organizations presenting significant growth opportunities for generics, to understand the impact of regulation on the market, and to outline the industry consolidation trends that will continue shaping the future of generics....