Search results for: 'update linux grid 2.0 ubuntu'

Germany was an early leader in renewable energy; although its pace has slowed, the country still continues to make significant investment in new wind and solar capacity. This investment must be supported by investment in new grid interconnections to ensure that the electricity generated is used and not wasted. Austria has also followed Germany's le...

Diesel generator sets (gensets) are widely utilized to provide reliable mobile, stationary, or temporary on-site power, in an array of applications ranging from back-up power generation in mission-critical applications, such as hospitals and data centres, to peak-load generation in electrical grids. The European diesel genset market is experiencing...

This study examines the Turkish medical imaging market. Healthcare reforms focusing on oncology and cardiology as the priority areas has resulted in 80% of medical imaging equipment being purchased by the government. Frost & Sullivan estimates that revenue for computed tomography (CT), magnetic resonance imaging (MRI), and ultrasound (USG) will rea...

The European landscape for electric medium- and heavy-duty vehicle charging is undergoing a transformation from a nascent phase of pilot projects to the industrial-scale deployment of critical infrastructure. This evolution is characterized by a technological leap from the standard Combined Charging System to the Megawatt Charging System, designed ...

The disruption the Russo-Ukrainian War is having on the international defense system has also sped up changes in the global defense industry. The war, the most influencing event on global defense markets in the last 2 decades, has caught NATO members in the midst of strategic national security and military build-up planning processes, especially in...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

Infographics

×

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...