Search results for: 'application enablement platfor,'

To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...

The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...

This research service titled “Growth Opportunities for Self-healing Materials,” provides an understanding of different types of initiatives taken by researchers and stakeholders in the self-healing technology domain for developing high performance materials for a wide range of applications. Global and regional funding by key stakeholders and resear...

According to the Centers for Medicare and Medicaid Services (CMS), value-based care (VBC) programs reward healthcare providers with incentive payments for the quality of care they provide Medicare patients. These programs are part of its larger CMS quality strategy to reform healthcare delivery and payment. Value-based programs support 3 aims: b...

08 Jun 2020  |  Global  |  Technology Research

Growth Opportunities for Technical Ceramics

Material Developments Focused on Application Expansion Drive Growth Opportunities for Technical Ceramics

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Technical ceramics have been used significantly in numerous high-performance applications, in the industrial and automotive industries. Technical ceramics, specially oxides and silicates have gained immense popularity in the last few years due to benefits offered which include durability, and high tensile strength. Additionally, rising environmenta...

This research covers the world battery market for medical applications with detailed analysis on revenue and forecast for the same. This research also analyzes the market based on geographic region, and battery chemistry. Each segment also discusses current issues facing the market, revenue and distribution forecasts, market and technology trends, ...

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The impact and momentum of artificial intelligence (AI) on the customer experience (CX) industry are profound. It's a rapidly changing environment, enabling a massive wave of innovation across business and industry. Frost & Sullivan clients are actively seeking AI technology expertise and solutions that can enhance their customer experience (CX) ca...