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13 Sep 2021  |  North America  |  Market Research
US Department of Homeland Security 2022 Budget Analysis and Growth Opportunities
Agencies Want Multipronged Protections in Place as a Devastating Pandemic, Social Unrest, and Political Discord Continue to Pose T
The 2022 Department of Homeland Security (DHS) budget request released in May 2021 reveals an increase from the 2021 enacted budget. The new budget request reflects the Biden administration’s commitment to: • Coast Guard modernization • Confront disaster challenges • Improve federal cybersecurity across government • Improve transpor...
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10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
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Special Price $3,712.50 save 25 %
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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
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Special Price $3,712.50 save 25 %
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06 Sep 2024  |  Global  |  Technology Research
Innovations in Nanotechnology for Smart Devices, Agritech, and Industrial Applications
This issue of the Nanotechnology Opportunity Engine profiles significant advancements in nanotechnology for enhanced performance across various sectors. The featured innovations include bio-hybrid printing and nanocomposite deposition techniques for smart devices, carbon nanoparticles for enhanced uptake of genetic payloads in crop gene editing, se...
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17 Dec 2025  |  South Asia, Middle East & North Africa  |  Customer Research
The State of Artificial Intelligence (AI) in India, 2025
Highlights and Growth Opportunities from a 2025 Frost & Sullivan Survey of IT and Business Decision-Makers
Artificial intelligence (AI) is rapidly reshaping the priorities and operations of Indian enterprises. This Frost & Sullivan report provides a comprehensive analysis of AI adoption and deployment, drawing on survey data from IT and business decision makers across a range of industries. The analysis examines the current state of AI implementation in...
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20 Nov 2025  |  Global  |  Market Research
Top 5 Growth Opportunities in Smart Hospitals, 2026
Shift Toward Decentralized Care and Smart Infrastructure Driving Transformational Growth
The global smart hospital market is entering a pivotal growth phase, moving beyond pilot deployments into enterprise-wide transformation. Smart hospitals represent a digitally enabled model of care delivery, built on the integration of IoT, interoperability, AI, digital twins, and extended care models such as hospital-at-home and virtual care. In t...
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28 May 2026  |  South Asia, Middle East & North Africa  |  Market Research
Reframing the Future of Fintech 2.0
Strategic Analysis of Vertical Fintech and the Israeli Ecosystem
The global financial technology (fintech) industry stands at an inflection point. The playbook that created $300 billion in value over the past decade, digitizing traditional financial services and delivering them through consumer-facing applications, has reached maturity. Market saturation, commoditization pressure, and rising customer acquisition...
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29 Oct 2026  |  Global  |  Market Research
AI Security Operations Center (AI SOC) Market, Global, 2025–2029
AI in Cybersecurity Drives Transformational Growth Due to Fierce Competition, External Pressures, and Organizational Needs
This study examines the emerging global AI security operations center (AI SOC) market. This rapidly evolving segment applies autonomous and agentic artificial intelligence to automate threat detection, investigation, and response while maintaining human oversight.AI SOCs are gaining traction as organizations confront escalating cybersecurity threat...
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30 May 2022  |  North America  |  Market Research
Navigating a Successful CX Transformation with Conversational AI
Key Takeaways from the 2022 Conversational Interaction Conference
The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...
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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
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Special Price $1,837.50 save 25 %