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The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

As competition in the prepaid wireless arena continues to build, the rise of mobile virtual network operators (MVNOs) presents an opportunity to play a significant role in the mobile services market without becoming actual mobile network operators (MNO). Over the last few years, MVNOs have made a popular impact in the industry with some key players...

Electricity demand in Egypt has been growing steadily over the years underpinned by sustained population growth, continuing urbanisation, and improving socio-economic developments. Yet the pace at which new power supply came on stream has been lagging behind (peak) demand growth. Some relief occurred from 2010 onwards thanks to newly-built power ge...

Most of the major factors driving adoption of the Cloud Computing concept by companies in Brazil are the same ones that boost more mature markets such as the USA and Western Europe. Fortunately for the Latin American and Caribbean region, countries such as Brazil, Colombia and Chile were not so effected by the economic crisis as some other economie...

Most of the major factors driving adoption of the Cloud Computing concept by companies in Colombia are the same ones that boost more mature markets such as the USA and Western Europe. Fortunately for the Latin American and Caribbean region, countries such as Brazil, Colombia and Chile were not so effected by the economic crisis as some other econom...

Most of the major factors driving adoption of the Cloud Computing concept by companies in Mexico are the same ones that boost more mature markets such as the USA and Western Europe. Fortunately for the Latin American and Caribbean region, countries such as Brazil, Colombia and Chile were not so effected by the economic crisis as some other economie...

This strategic analysis is part of Frost & Sullivans continued coverage of the U.S. retail toll-free services market space. Toll-free services were historically designed to provide businesses with a convenient way for their regional, national, and international customers and suppliers to call inbound without requiring the callers to bear the cost ...

03 May 2016  |  Europe  |  Market Research

European Nondestructive Testing (NDT) Inspection Services Market Analysis, Forecast to 2020

Untapped Growth Potential in Eastern Europe and Wind Energy to Drive Overall Revenues

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For the European NDT inspection services market, the past 5 years have been torrid with the much discussed sovereign debt crisis crippling many economies. While some economies have turned around, the NDT inspection services market took a fresh blow when oil prices started declining to their lowest level in over 12 years. There are pockets of growth...

This study provides an overview of the merger and acquisition (M&A) trends in the industrial machinery/automation and sensors industry. Some of the key industry trends that drive M&A activity are identified and substantiated with quantitative analysis. The approach to quantitative analysis of M&A activity is two-fold. Firstly, analysis is carried o...