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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Cost Optimisation Attracts Investments
The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Lower Costs to Boost Investments
Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Greater China Hosted/Cloud Contact Center Market, Forecast to 2025
Well-recognized Benefits and Emerging Technology Trends will Boost Interest across Sectors
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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01 Aug 2023  |  Global  |  Frost Radar
Frost Radar™: Open-Source Intelligence Solutions, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ analysis benchmarks vendors that offer open-source intelligence (OSINT) platforms for businesses, law enforcement, and government agencies to accomplish threat intelligence, due diligence, and risk evaluation investigations. Frost & Sullivan uses its proprietary benchmarking methodology to plot the top global vendors in the indu...
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29 Oct 2026  |  Global  |  Market Research
AI-Driven Quality Control and Computer Vision in Smart Manufacturing, Global, 2026
AI-Driven Quality Control and Computer Vision in Smart Manufacturing Drives Transformational Growth Due to Increasing AI Maturity and Rising AI-Augmented Operations
AI maturity, implementation, and AI-enabled or AI-augmented operations are increasing year over year, moving from pilot to production. Because AI delivers the biggest business outcomes, it is a top outcome driver. The impact of AI can be seen in quality control and computer vision in smart manufacturing as well. AI-powered visual inspection transfo...
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16 Feb 2015  |  Global  |  Market Research
Analysis of the Global Fire and Safety Market
The Revival of the Construction Sector Accelerates Market Demand for Fire Systems
The global fire and safety market is mature. It comprises a number of large participants that manufacture fire and safety systems. The market is mainly driven by construction activities and the strict enforcement of fire codes. This research service discusses the influence of market dynamics related to distribution channels, vertical markets, and c...
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11 Feb 2026  |  Global  |  Market Outlook
Top 5 Growth Opportunities in Smart Buildings, 2026
AI Agents, Unified Platforms, and Secured Digitized Solutions to Drive Efficiency, Safety, and Comfort in Smart Buildings
In 2026, the smart buildings sector is accelerating rapidly, propelled by the convergence of AI agents, IoT sensors, and cloud-based platforms that tackle the longstanding 25%–35% efficiency gap in commercial properties while introducing personalized, conversational interfaces to elevate tenant satisfaction and technician efficiency. Autonomous edg...
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