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Many technologies operate in parallel as a matter of redundancy. Others operate in parallel to facilitate change management and business transformation from an old version to a new version. It is now often said that the transformation from old stack to new stack for software development will be achieved through cloud native microservices architectu...

Of late, Nepal has unlocked immense growth opportunities for market participants in the information technology (IT) space. One of these is the use of advanced technologies for the development and growth of the online food business and e-delivery in the country. This can actively support the national economy by boosting growth in the agricultural se...

In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

The treatment of mental health disorders using pharmaceuticals and psychotherapy are plagued with limitations such as therapy-related adverse effects, and inability to provide effective remission. This has driven the use of neuromodulation techniques for managing these conditions. However, these traditional neuromodulation therapies have their shar...

The Asia-Pacific (APAC) Internet of Things (IoT) market is expected to grow at a compound annual growth rate (CAGR) of 22.5% between 2019 and 2026 to reach a market size of $436.80 billion by the end of this forecast period. However, many enterprises remain unclear about the benefits and the maturity of IoT solutions available on the market. This r...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

Graphene oxide (GO), due to its unique properties, is gaining the focus of researchers and companies alike for use in various industries including energy, batteries, electronics, materials and mobility. GO is found to exhibit requisite tribological properties as solid lubricants, oil-based lubricant additives, water-based lubricants additives and f...

The global satellite ground station services market opportunity assessment provides a qualitative analysis of the market size and forecasts, trends, growth drivers, and challenges that ground station service providers face. The study time frame is 2020 to 2030 with a forecast period from 2022 to 2030. The segments covered are mission operations, sp...