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This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...

The rapid evolution of enterprise IT environments, driven by cloud adoption, the internet of things, and distributed work, has rendered legacy perimeter defenses inadequate. Network detection and response (NDR) has emerged as a strategic imperative, providing continuous visibility into network traffic to detect and respond to advanced, stealthy thr...

As digital ecosystems become more decentralized, network transformation has evolved from a technical upgrade to a strategic imperative. Enterprises are investing in cloud, AI/machine learning, the internet of things, and augmented and virtual reality to enhance productivity and user experience. To unlock the full potential of these innovations, org...

Cloud adoption continues at a breakneck pace globally, transforming how businesses develop and deploy applications. In the wake of accelerated digital transformation and the rise of containerized and serverless architectures, organizations face a fundamentally expanded attack surface in the cloud. Traditional perimeter and on-premises security mode...

Digital piracy has evolved from casual file sharing into an industrialized, organized crime enterprise that ranks among the gravest revenue threats facing global media and entertainment. The single most important problem confronting the industry today is the industrialization of live streaming piracy—particularly of premium live sports—where crimin...

15 Jun 2022  |  Global  |  Market Research

Global Access Control Solution Growth Opportunities

Cloud Connectivity and Robust Credentials are Reinvigorating the Physical Access Industry

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Among the core physical security solutions, access control solutions that enforce who specifically has access to a facility or area have been one of the first lines of defense for organizations to secure their facilities. By expanding beyond simply a door lock and key to open a facility entry point, organizations have always had some sort of additi...

The COVID-19 pandemic has significantly affected the water sector. Operational resilience and economic sustainability have become key focal points of investments due to the pandemic. The lockdowns due to the pandemic across the globe have severely disrupted supply chains and labour availability for production; both factors have significantly hit th...

2020 was a year of unprecedented growth for the mobile gaming realm as the COVID-19 pandemic took hold. The gaming industry continues to experience unstoppable growth as more people enjoy advanced technologies and a wider variety of titles. Consumers are spending more and more time and money on mobile gaming, which saw the biggest gains of all ...

Concerns about climate change and carbon emissions have put enormous pressure on nations to reduce emissions and move toward carbon neutrality. Decarbonization of industry, transport, heating, and energy has become imperative, and stakeholders must act now to reach climate targets and prevent further damage to the environment. The global electro...