Search results for: 'Analytics as a Service'
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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20 Nov 2024  |  Asia Pacific  |  Market Research
Growth Opportunities in the Facility Management Market, Australia and New Zealand, 2024‒2029
Service Scalability and Compliance Needs Driving Transformational Growth in Facility Management
The Australia and New Zealand (ANZ) facility management (FM) market is well established and relatively mature, experiencing steady growth post-disruptions of 2020, supported by stable economic conditions and consistent growth patterns. With inflation easing in 2023, service providers are benefitting from more predictable margins and cost stability....
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12 Oct 2021  |  Global  |  Market Research
Asia-Pacific Distributed Denial-of-Service (DDoS) Solutions Growth Opportunities
Need for Service Availability, Performance, and Security Driving Future Growth Potential
The Asia-Pacific distributed denial-of-service (DDoS) solutions market experienced double-digit growth in both on-premises and cloud-based solutions segments in 2020. The market growth was largely driven by the relentless rise in DDoS attacks throughout the region. In addition to acts committed for financial gain, simmering geopolitical tensions ha...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...
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09 May 2018  |  Asia Pacific  |  Market Research
Indian Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Continued Growing
The Indian contact center applications market grew by 2.7%, reporting a market revenue of $65.2 million in 2016. The market is forecast to see a CAGR of 3.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia, ...
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06 Sep 2017  |  North America  |  Market Research
Intelligence at the Edge—An Outlook on Edge Computing
Edge Computing Solutions will Redefine Analytics for Manufacturing OEMs
Manufacturing, across the globe, is at the brink of a revolution. Advances in technologies are not only making manufacturing effective, but are enabling work to be “smarter”. The focus of this research on edge analytics is to analyse the industrial manufacturing market from a technology standpoint. The report could be extremely helpful to the...
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13 Feb 2026  |  Global  |  Technology Research
Blockchain-Based Traceability Services
Innovative Strategies Driving the Future of Blockchain Traceability
Traceability services based on blockchain technology are transforming transparency, security, and efficiency in supply chains across various industries, including food, agriculture, pharmaceuticals, and luxury products. By utilizing decentralized ledgers, smart contracts, and devices that capture data with the Internet of Things (IoT), these platfo...
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05 May 2022  |  Global  |  Market Research
Global Voice of the Customer (VoC) Analytics Growth Opportunities
Future Growth Potential for Businesses Using Data-driven Tools to Capture Customer Sentiment during their End-to-end Digital Journey
Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...
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05 Sep 2024  |  Global  |  Market Research
Global Building Technologies and Services Growth Opportunities in the Industrial Vertical
Technology Differentiation for Positive Business Outcome, Sustainability, and ESG is Crucial in Industrial Vertical Market Expansion
In this study, Frost & Sullivan aims to identify and present important trends in the industrial vertical (an end-user vertical for participants in the building industry) and their impact on segments in the building industry. The industrial vertical refers to manufacturing facilities that include the manufacturing, production, or assembly of medical...
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03 Sep 2012  |  North America  |  Market Research
North American Contact Center Systems Market
Analytics to Lead the Way for Growth
This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...
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