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21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
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27 Aug 2020  |  Asia Pacific  |  Market Research
Growth Opportunity Analysis of the Indonesian EV Market
The Indonesian Government Targets to Develop 2,200 4-wheeler & Electric Vehicles And 2.1 Million 2-wheeler Electric Motorbikes by 2025 in Phases
Indonesia is a key automotive contributor in the Association of Southeast Asian Nations (ASEAN) region in terms of sales volume. However, the country has just begun to enter the field of the electric powertrain. The Indonesian population has started to become more aware of electric vehicles (EVs) leading to an increase in sales. In 2019, 24 electri...
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09 Oct 2020  |  Global  |  Market Research
Growth Opportunities in the Hydrogen Market for the Global Power Sector
With a Multitude of Applications, Hydrogen will Play an Important Role in Our Transition towards a Low-carbon Economy
Continued concerns over global warming and increasing carbon emissions have forced governments to reduce their dependency on fossil fuels based economy and move towards a low-carbon economy. Our sustainable future depends on the development of these low-carbon and alternate energy sources that are renewable and environment friendly. In recent year...
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05 Nov 2020  |  South Asia, Middle East & North Africa  |  Market Research
Transformative Trends Driving Economic Diversification in Saudi Arabia, 2025
COVID-19, Saudization, and Vision 2030 Present Future Growth Potential in Domestic Manufacturing
Kingdom of Saudi Arabia (KSA)s uniquely difficult position in 2020 stems from the joint impact of a crash in the oil prices and health crisis mitigation lockdowns that has brought its economy to a halt. How deep and far reaching can the consequences of such a combination of restraints be for the Kingdom? What opportunities will Saudization, Vision ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics
The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increased Adoption of Omnichannel Applications
Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Cost Optimisation Attracts Investments
The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Technology Upgradation and Cloud Migration Driving Indian Contact Center Applications Market, Forecast to 2026
Growing Adoption of Knowledge Management Tools and RPA to Enhance Operational Efficiency
The Indian contact center applications market generated revenue growth of 8.2%, with market revenue of $78.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 5...
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