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The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

With customers adapting to the post-pandemic normal and preferring to stay at home, brands across the globe are seeking solutions to meet the increased demand for online services. The relatively sudden and significant increase in eCommerce has made it challenging for companies to maintain a workforce for customer assistance. Brands are relying on t...

The Asia-Pacific hydrogen market is highly fragmented, with a clear divergence between supply-led and demand-led markets. Countries such as Australia and China are positioned as large-scale, low-carbon hydrogen producers due to resource endowment and policy backing, while Japan and South Korea will continue to evolve as structurally import-dependen...

This Frost & Sullivan Voice of Consumer report analyzes how Indian passenger vehicle owners engage with multi-channel eCommerce for automotive spare parts across both online and offline touchpoints. The study profiles buyers by mapping their spending levels and category preferences, and examining the frequency and context of online purchases over t...

Aquaculture is a booming industry. In 2022, the industry overtook the wild-fisheries industry in terms of the quantity of output and its growth shows no signs of abating.Building and operating an aquaculture facility is an extremely complex undertaking, and the owners of the fish farms must take account of many perspectives—up and down the value ch...

06 Feb 2023  |  Global  |  Market Research

Battery Energy Storage Growth Opportunities

Renewed Governmental Support for Clean Energy Transition Propels an Already Fast growing Industry

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Global battery energy storage (BES) deployment grew 51.8% in 2022 from 2021, with 17.54 GW/38.2 GWh commissioned. 2022 was a historic turning point in the clean energy transition. Despite constraints in the supply of critical minerals and materials, shipping, and sitting and permitting processes, BES is a burgeoning technology poised for accele...

04 Oct 2017  |  North America  |  Market Research

North American Digital Substation Market, Forecast to 2022

Growing Distributed Energy Resources and Need for Grid Modernization will Drive Demand

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Utility substations form an integral part of the entire grid network. They will play a vital role in the smart grids of tomorrow. With growing complexity in the grid, energy companies are recognizing the importance of digital transformation. Additional challenges include substation projects coming under increasing cost and time pressure, investors...

Globally, many cities are making concerted efforts to shift away from car dependency toward greener, shared, and electrified transport solutions. As the willingness of people to use shared mobility apps increases, governments and cities are enacting policies to reduce carbon emissions, decrease congestion, and promote sustainable transport options....

This report consists of two components: Part 1 focuses on the definition of Cross-Industry 2.0, the new business models involved, the continued demands from customer life-changing services, and how cloud-based capabilities fit into the big picture defined by the converging IT, telecommunications, advertising, content, and application marketplace. ...