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New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

The digital grid maintenance market is undergoing a period of further integration and technological changes. This study provides an overview of the aspects of software-enabled digital grid maintenance. The market, like many others, is not insulated from the effects of the COVID-19 pandemic. However, while the COVID-19 pandemic initially contributed...

03 Dec 2020  |  Asia Pacific  |  Market Research

Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market

Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services

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Key Benefits

To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...

13 May 2021  |  Asia Pacific  |  Market Research

Japan B2B Payment Services Voice of Customer, 2021

Emerging Technology Adoption and Strategic Partnerships Set to Unlock Growth Opportunities

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The Japanese government encourages a shift toward cashless through initiatives such as the tax rebate program and open banking law reform. As the proportion of customers using cashless transactions rises, businesses increasingly seek solutions to complement their B2B2C needs. A staggering 55% and 70% of companies received payments today are from co...

25 Jun 2021  |  Global  |  Megatrends

Trend Opportunity Profiles—Crowd Analytics

Rising Investment in Smart Cities will Drive Opportunities in Crowd Analytics

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Key Issues Addressed

Advancements in data science and modeling techniques have led to the development of crowd solutions that analyze purchase motivations, engagement rates, and personal preferences from physical movements. Crowd analytics is evolving rapidly beyond camera-based surveillance and video analytics toward intelligent analytics that provides customers with ...

2020 was a defining year for the mobility industry in many ways. After a challenging 2018 and 2019, the pandemic threw the industry into a tailspin that saw global automotive sales falling to record lows in the first half of 2020. Several business models stuttered, and revenues hit a downward spiral. However, stakeholders have shown greater resilie...

Fabrication of technical ceramics is a complex multi-stage process. Whilst there are other ways to produce finished parts, sintering of ceramic powder remains the dominant process. In most cases, the powder producer and part fabricator are distinct, so powder producers are a critical part of the overall industry value chain. Often, the fabrica...

A non-renewable inverter is an electronic device which converts low-voltage direct current (DC) to high-voltage alternate current (AC), making it usable by daily appliances powered by a non-renewable power source. Increasing demand for power in all end-user segments, combined with the unreliable and ageing grid infrastructure, creates a demand for ...

29 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: Global Robotic-assisted Surgical Devices, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the healthcare industry continues adjusting to the increasing diagnosis of lifestyle-related diseases and demand for affordable care, effective surgical procedures assisted by robotic devices and a decline in treatment costs look promising. Next-generation surgical robotic technology platforms complement and extend surgeons’ ability to minimize ...