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This InSight identifies the issues and opportunities for implementing IP solutions into the contact center. The trends and factors supporting the use of IP are analyzed, as well as the restraints that hold back adoption by contact centers. Three case studies are presented to illustrate how IP is being deployed today in contact centers. Overall conc...

This Frost & Sullivan report focuses on the expected telecommunications spending by cable multiple systems operators (MSOs). In a difficult operating environment for wholesale carriers, the cable MSO vertical market within wholesale promises growth opportunities for wholesale providers, and should be considered a very important market for current ...

In the context of a global economic and business environment, emerging markets have increasingly been taking center-stage in the growth strategies of businesses across the globe, with GDP growth rates across emerging markets outpacing that of developed economies. With accelerated middle-class expansion and a large and growing working-age population...

The study covers one of the leading online lenders in the United States. SoFi that started offering student loan refinancing has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost & Sullivan has presented the evolution of SoFi tracking back to May 2012, when it launched is the first p...

The third quarter of 2019 saw significant activity among digital security vendors and stakeholders across the globe. This arose from the ongoing discussions surrounding data security, privacy, and biometric usage in security operations, to continued technology upgrades around the world to offer more customized and tailored security options to allev...

05 May 2021  |  North America  |  Market Research

CES Automotive & Transportation Highlights, 2021

Large-Screen IVI Displays with Connected CX and In-Vehicle Health & Wellness Solutions Set to Be Part of Future Vehicle Cockpit Strategies

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The research study scope showcases key trends observed during the CES 2021 virtual event. CES 2021 took to the digital stage as the COVID-19 pandemic forced a virtual walk through one of the biggest events that showcases technology disruptions in both the consumer electronics (CE) and mobility worlds. Frost & Sullivan attended the virtual CES 2021,...

Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

Wounds, especially chronic wounds, are associated with clinical, social, and economic challenges. Wounds resulting from diabetes, injuries, and surgeries affect a significant population globally. According to an economic evaluation study on Medicare beneficiaries, 8.2 million people in the United States have at least one type of chronic wound. Amon...

09 Jul 2020  |  North America  |  Megatrends

Gulf Cooperation Council (GCC) Region Mega Trends, Forecast to 2030

Evaluating Key Transformational Themes

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Economic growth will strengthen in the GCC region despite oil-price complications, mainly due to the economic diversion from the oil sector to non-oil sectors and also due to initiatives and strategies to encourage private enterprises. Apart from robust economic growth, the business environment of the region will also undergo a radical change due t...