Search results for: 'self service changes adoption'

The global business process management (BPM) industry is projected to experience significant growth in the coming years. The BPM services market is estimated at US$254.1 billion in 2023 growing at 5.0% year-on-year driven by the demand for process automation and AI as organizations embark on their end-to-end digital transformation journey. Disrupti...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

21 Dec 2020  |  Latin America  |  Market Research

Increased Adoption of DDoS Protection and Mitigation Solutions Powering the Global Network Security Testing Market

Future Market Prospects Enhanced by Growth Opportunities in 5G Deployments and Hyperscale Cloud Data Centers

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Organizations’ traditional attack surfaces have grown in size due to the many physical and virtual network environments and traffic volume. There is a new network reality with increasing complexity that organizations need to consider due to open and virtual architectures, multi-cloud scale including hybrid clouds, a mix of applications, global acce...

This analysis benchmarks seven leading providers of carrier Ethernet services in North America. The market is in a mature stage of the product life cycle. Negative Ethernet revenue growth rates are primarily due to price compression, market maturity, and increased usage of multiple underlay technologies with SD-WAN. Service providers interviewed fo...

In this study, Frost & Sullivan focuses on leading service providers that provide comprehensive Ethernet services (retail and wholesale) offerings in North America. The North American Ethernet services market continues to experience negative revenue growth rates, primarily due to price compression, market maturity, and the increasing adoption of SD...

25 Sep 2017  |  North America  |  Market Research

North American Industrial Services Market, Forecast to 2023

Increasing Awareness on Advanced Services is Expected to Drive the Growth of Industrial Services Market

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The aim of this study is to evaluate the opportunities for the industrial services market across several industry sectors in North America assessing the trends across the region during the study period. This study covers the growth opportunities for the a whole array of Industrial Services across Pumps, Valves, and Compressors, across the region a...

The Indian managed security services (MSS) market is witnessing an increase in MSS adoption due to the trend of widespread digitization and increasingly pervasive cyber threats. Following the continuation of the 'Digital India’ initiative while remaining cyber-safe, the Indian government introduced the Personal Data Protection Bill in 2019 to bette...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...

05 Aug 2020  |  North America  |  Market Research

Digital Sustainability to Drive Adoption of Building Information Modelling (BIM) and Digital Twin Solutions in the Built Environment

Future Growth Potential Powered by Flexible Business Models in Commercial and Public Infrastructure Projects

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Key Issues Addressed

The purpose of this research is to explore your company’s ‘Growth Zone’ in the architecture, engineering, and construction (AEC) industry through building information modelling (BIM) and digital twin opportunities. The study highlights market developments such as the evolution of the BIM and digital twin platform, impact of major technologies in th...