Search results for: 'consumption pattern transformations'

The progressive digitalisation of the security eco system is substantially impacting security missions and traditional operating processes. Worldwide, security end-users are exploring and adopting new digital tools to tackle existing and upcoming threats in a more cost efficient way. Frost & Sullivan has identified four different trends disrupting ...

As the post-COVID-19 scenario looms, traditional business models are undergoing rapid changes, and the need to innovate and expand the business model portfolio becomes essential to enable enterprise survival and growth. Multiple trends are driving the need for business model innovation, such as supply chains undergoing pandemic-induced transformati...

This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...

The Indian water and wastewater treatment market is growing and gaining widespread attention. The World Bank commented that India could comfortably achieve 7.5% gross domestic product (GDP) growth every year, but not 8.0% unless it implements effective water management strategies. Government agencies are implementing regulatory and funding mechanis...

Vehicle leasing presents a solution for a growing number of challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. Businesses need to focus on their core products and services and, therefore, outsource support activities related to mobility, ranging from fleet purchasing to remark...

03 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: US eCommerce Fraud Prevention, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The US eCommerce market is on a strong growth trajectory. Revenue grew 20% in 2021 to approximately $850 billion. Many of the purchasing trends that emerged at the beginning of the pandemic have become permanent as consumers embraced the ease and convenience of home delivery and curbside or in-store pickups. Frost & Sullivan’s research indicates th...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

There is no denying that the cybersecurity industry has a rapid and ever-changing pace of its own. On top of it, the outbreak of COVID-19 accelerated some very significant changes: numerous employees are now working remotely, companies are undertaking digital transformation initiatives, and many applications are being moved to the cloud. In this co...

Data strings from vehicles, machines, products, and facilities are generated to alert users of asset operating conditions. Data is created to notify users of asset location and condition and if something is about to go wrong. This data is churned out constantly, and organizations that acknowledge and find ways to monetize it can become market lea...