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The global automotive industry is undergoing a profound transformation toward sustainable mobility, propelled by tightening emission regulations, rapid technological innovation, and shifting consumer expectations. This study evaluates the growth outlook for alternative powertrain technologies in passenger vehicles across key regions, Europe, the Am...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

29 Oct 2021  |  North America  |  Market Research

US 5G Wireless Growth Opportunities in Healthcare

Advances in Network Capabilities Liberate Remote Patient Monitoring, Telehealth, and Virtual Care from Yesterday’s Limitations

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5G refers to the 5th generation of wireless technology that promises to deliver game-changing benefits to users, including dramatically increased bandwidth, higher speed, reduced latency, and network slicing. The bottom line: 5G will accommodate dramatically more devices, media, and users. This will especially impact the Internet of Things, which w...

The global commercial aerospace market saw a year of growth in 2018 as the supply chain was pushed to the limits. 2019 is not going to offer any relief for the supply chain as OEMs scramble to capitalize on the strong demand, especially in the APAC region where the market for commercial aircraft is witnessing exploding growth. One OEM is expected t...

21 Feb 2022  |  Global  |  Megatrends

Global Home as a Hub Growth Opportunities

Future Homes that Harmonize Work, Entertainment, Relaxation, Shared Living, Health, and Wellness Fuel New Product Development

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The COVID-19 pandemic forced customers to stay at home, and with restrictions on outside activities, the housebound often became overwhelmed with completing all of their daily tasks and activities in one space. This led to increased dependency on technology to improve their quality of life. This study explores home as a hub for entertainment, re...

The 24/7 connectivity and instant gratification are transforming the way we operate and automotive F&I is no exception to that. Automotive manufacturers, financial institutions, and technology companies are realizing the numerous advantages of integrating millennial-centric solutions and payment options for insurance and finance; fundamentally chan...

The Government of India (GoI) announced the Start-Up India initiative on 16 January 2016 to provide a favorable business environment for start-ups in the country and enhance the ecosystem. The initiative is aimed at promoting bank financing for start-up ventures to boost entrepreneurship and job creation, with a focus on reducing state intervention...

The next 5 years will be a defining period for global commodity markets, shaped by geopolitical upheavals, trade restrictions, and technological advancements. Supply chain disruptions—from sanctions on Russian oil and gas to Red Sea shipping bottlenecks—are driving volatility across key commodities, while protectionist policies, including US tariff...

The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...