Search results for: 'Colocation Data Center Service Trends'

The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

The automotive industry has been under increasing pressure to improve fuel economy and emissions in the last few years. Emission reduction has become the primary goal with fuel economy being a secondary aspect, in line with the global demand for carbon-neutral mobility. The focus on emission reduction has had a significant impact on the Internal...

This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...

Electronic test and measurement instruments are used to capture, process, and display data, signals, electrical parameters. These instruments find significant utilization in research, product development, prototyping, manufacturing, and field testing applications. Electronic test and measurement market participants have continued to invest in the R...

This edition of the Industrial Bioprocessing TOE features information on advanced carbon capture technology, plastic recycling, biogas treatment, reverse osmosis, wastewater treatment, cell culture, clean sustainable aviation fuel production and direct air capture, among others.The Industrial Bioprocessing TOE provides intelligence on technologies,...

This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on innovations in drilling automation, lead detection technology, downhole monitoring, cryogenic processing, enhanced oil monitoring, methane leak detection, among others.The Oil and Gas TOE provides intelligence on innovations pertaining to technologies, prod...

The Mobility Technology Opportunity Engine (TOE) covers innovations pertaining to EV charging, Automotive Grade IoT module, Autonomous driving, E-bike Platform, UAVs, and 4D Radars.The purpose of the Mobility Technology TOE is to raise awareness of global technology innovations in self-propelled ground-based mobile platforms that are not only techn...

Dips and sags from power delivery inconsistencies can harm devices, causing inconvenient and expensive consequences. A move towards din rail surge protection devices (SPD) is seen as real estate becomes a critical part of systems. The US din rail SPD market is gaining momentum and shows growth potential, but in the interim it is heavily dominated b...