Search results for: 'Processing Self Service'

30 Sep 2021  |  Global  |  Market Research

Global Digital Services in Pumps Growth Opportunities

Future Growth Potential and Revenue Streams for OEMs with Outcome-based Business Models Focused on Efficiency

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Digital transformation is forming a core part of organization strategy across industry verticals to survive economic headwinds, adapt to dynamic market conditions, and remain relevant in an increasingly competitive global environment. Global pandemic, oil price volatility, political tensions, and climate action have further accelerated the need to ...

Smart coatings are next-generation innovative multifunctional films with predefined properties, resulting in responsive coatings that perform functions based on the environment and other external stimuli. These coatings are mainly applied on substrates such as metals, glass, concrete, plastics, and textiles. Their ability to respond to certain stim...

06 Jul 2020  |  Europe  |  Market Research

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

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Key Issues Addressed

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions have gained more importance and will form a crucial part of buildings and cities in the near future. Rapid employment of the Internet of Things (IoT), artificial intelligence (AI), and cloud technologies will make products smarter and revolutionize mobility in...

While the internet of things (IoT) is important to organizations aiming to generate operational efficiency, drive new revenue streams, or improve customer experience, companies struggle to implement IoT projects because of challenges related to connecting operational infrastructure and legacy IT infrastructure, choosing the best connectivity protoc...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

Refinery maintenance is often overlooked due to high costs, shutdown time and the resultant loss of production. The growing global demand of processed fuels has increased the significance of refinery maintenance unprecedentedly. This research service deals with the steadily growing turnaround maintenance market in refineries. The study analyses the...

This SPIE describes the Design & Assign function, including the current service provider state of the art, drivers for an increased focus on this functional area, challenges to Design and Assign implementation, and vendor offerings. Included are findings from interviews with solutions integrators, service providers, and vendors about this topic.

Social media analytics is the process of evaluating and examining data about conversations on social media platforms to understand customer preferences and gain competitive intelligence. Social media analytics can be predictive, prescriptive, or descriptive and help businesses understand different parts of a problem, thereby enabling them to tackle...