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16 May 2023  |  Global  |  Market Research
Beyond ChatGPT—Understanding the Impact of Large Language Model Driven Generative AI
How the Contact Center Industry is Benefitting from AI Innovation
The recent introduction of ChatGPT from artificial intelligence (AI) firm OpenAI has captured the imagination of the world and moved AI further into mainstream conversation. ChatGPT is “humanizing” AI in a way that has not been experienced before, generating impressive content from relatively simple requests (or prompts) written in natural language...
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05 Feb 2024  |  Global  |  Market Research
Generative Artificial Intelligence (GenAI) Applied for Internet of Things (IoT): Growth Opportunities
Integration Enables Efficiency and Problem-solving in Existing Processes and Revenue Generation from Emerging Opportunities
GenAI refers to algorithms and machine learning models used to create content, including text, audio, images, video, and code. To be a component of the IoT, Frost & Sullivan considers any product, application, or service must be part of a larger solution that comprises these 4 elements: Objects virtualized and imbued with data measurement ca...
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14 Jun 2024  |  Global  |  Frost Radar
Frost Radar™: Manufacturing Excellence, 2024
Sustainability, Industry 5.0, and an Evolving Geopolitical Landscape to Transform Manufacturing Growth
As geopolitical tensions continue to disrupt critical supply chains and cloud global economic prospects, countries are increasingly working toward building robust multi-industry domestic manufacturing capabilities. While this trend is witnessed across many countries, emerging economies such as India, China, Indonesia, Vietnam, and Mexico are, parti...
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24 Nov 2025  |  Global  |  Market Research
Building Digital Healthcare Ecosystems: The Future of Digital Health, 2040
From Episodic Visits to Continuous, Agent-orchestrated Care on Shared Trust/Data Rails
This study charts how digital health ecosystems are likely to form and scale through 2040 and what that implies for providers, payers, technology vendors, and retail/community partners. We define a digital health ecosystem as an interoperable platform that coordinates people, data, and decisions across home, retail, and hospital settings—secured by...
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16 Oct 2026  |  Global  |  Market Research
Via Transportation: Strategic Profile, Global, 2026
Demand-response Transit is Experiencing Transformational Growth, Driven by the Digital Transformation of Microtransit, Paratransit, and School Transport Operations
Via Transportation, Inc. (Via) is a leading business-to-business (B2B) transit software and tech-enabled operations company. The company’s platform serves five segments of the global demand-response transit (DRT) market: microtransit, paratransit, school transport, corporate/campus transport, and non-emergency medical transportation (NEMT). This Fr...
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20 Sep 2016  |  Global  |  Market Research
Growing Opportunity in the Global Microgrid Market
Decreasing Costs and Technological Advancements of Decentralised Power and Storage Drives New Market Growth
“Microgrid” is the new buzzword amidst the rise of distributed energy resources and battery energy storage systems. Significant price declines in both distributed renewable power and battery technologies, coupled with more technological advancements in control and energy management systems, have created a vision of reliable, efficient, renewable, a...
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10 Jul 2013  |  Latin America  |  Economic and Databases
Emerging Market Growth Prospects : Brazil
Insight into Emerging Markets
Brazil is the seventh largest economy in the world with a GDP of $2.233 trillion in 2012. Economic growth declined sharply in 2012 due to low domestic and exports demand. In an effort to revive the economic growth, the government initiated policies in 2012 to reduce energy costs, restructure oil royalty payments, and strengthen investment in infras...
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02 Jan 2013  |  Asia Pacific  |  Megatrends
New Mega Trends in China
Macro-to-micro Implications of Mega Trends to 2025 on Business, Society, and Personal Lives
This research service sets the stage for visionary thinking by identifying the most important global Mega Trends in China, outlining the potential scenarios for specific trends in 2025, and providing the implications of these Mega Trends for transforming society, markets, and cultures. It focuses on 13 Mega Trends identified by Frost & Sullivan, in...
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
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21 Jul 2021  |  Europe  |  Market Research
Poland’s Demographic and Economic Growth Opportunities
Future Growth Potential Boosted by Fiscal Stimulus and Structural Reforms
Hailed as the European Unions growth champion in 2019, Poland experienced significant economic contractions in 2020. A resurgence of COVID-19 caused a double-dip in countrys GDP growth rate. The economic risks associated with COVID-19 restrictions persisted in early 2021 as the second wave of the virus swept the country. Will Poland return to its p...
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