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The need for innovation is driving growth in disruptive business models. Traditional industries such as transportation, housing, delivery, finance, and banking have been challenged by new entrants with disruptive business structures which are challenging the old regulatory rules that previously governed the markets. Emerging technologies such as AI...

The global market for biometrics in healthcare is witnessing strong revenue growth, with a higher rate of adoption of electronic healthcare systems and digital tools for healthcare. The rise of a smart, connected healthcare system augurs well for the uptake of biometrics in healthcare. Worldwide adoption of electronic health records is the key mark...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

By 2027, 82.2% of major mobile operators in Asia-Pacific (APAC) will remain as telcos, with 25% likely to exit or become MVNOs. Only 17.8% of major mobile operators in APAC will become Techcos (technology companies). Being passive and dependent on vendors for innovation has made the industry weak in driving innovation, leveraging technology, and th...

The global pharmaceutical research and development (R&D) pipeline accounts for more than 21,000 molecules, as of April 2023, indicating a 5.8% hike over 2022, with more than 6,100 molecules in active development. In general, however, the pharma/biopharma industry has stagnated with respect to R&D activity. Overall R&D expenditure totals about $276....

Targeted drug delivery is gaining traction owing toward significant demand for improvement in the drug delivery efficiency as well as the need to mitigate potential side-effects, which can occur due to drug accumulation. The concept of targeted drug delivery is not new, the technology started gaining pace with the advent of nanotechnology and bioco...

Multi-cloud is redefining the cloud adoption strategy for the enterprises in a way to optimally utilize their cloud spending and get the best business results. The multi-cloud adoption is making the enterprises more agile and accelerating the digital transformation process. A well-defined multi-cloud strategy enables enterprises to become more flex...

The widespread outbreak of COVID-19 across the world has overburdened hospitals with a huge influx of patients. Traditional hospitals that rely on manual and analog methods have been unable to handle the huge patient load with limited resources and this has severely impacted the ability of hospitals to provide quality care to patients. To address t...

11 May 2021  |  Latin America  |  Customer Research

Latin-America Cloud User Survey, 2020

Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

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Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...