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The Hong Kong contact center application market grew by 2.9% in 2017 and registered market revenue of $14.5 million. The market is forecast to grow at a CAGR of 2.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...

The New Zealand contact center application market grew by 2.5%, reporting total market revenue of $13.8 million in 2017. The market is forecast to shrink at a CAGR of 0.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, Indi...

The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...

Tamil Nadu is the second-largest contributor to India’s GDP and is a leading economic powerhouse. Favourable industrial policies, suitable infrastructure for industrial growth, a large talent pool, and a high rate of urbanisation have contributed to industrial growth and output over the last 20 years. The state is a leading destination for the au...

The U.S. Business Carrier Ethernet Services Market radar features AT&T Business, CenturyLink, Verizon Business, Spectrum Enterprise, Comcast Business, Windstream Enterprise, Cogent Communications and Zayo. While there are several smaller service providers with strong local footprints, their revenues are less than 2% of the market, and these compani...

This analysis will evaluate the commercial aircraft fleet and MRO market in the United States in 2018. The market segmentation is based on multiple criteria including airlines, airframe and engine OEMs, aircraft types, aircraft models, modifications, as well as the type of MRO maintenance. This research highlights market trends along with technolog...

The global UPS market is witnessing growth due to data center demand across key countries such as the U.S, U.K, Germany, China, Japan, UAE, and African countries. UPS is an essential component to ensure uninterrupted, high power quality to equipment that cannot afford an interruption or disturbance in power. The market revived after a slump and is ...