Search results for: 'workplace training'

09 Sep 2022  |  Europe  |  Market Research

European Energy Savings and Performance Contracting Growth Opportunities

Strategic Partnering and Innovation Culture in ESPC to Uphold Buildings’ Operational Efficiency

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As the construction industry resumes a level of pre-pandemic operational efficiency and commercial establishments reopen, energy demand from buildings in Europe has surged. For a brief period between 2020 and early 2022, energy efficiency measures did not grow rapidly, despite enabling regulations. This period hampered the achievement of several go...

The Frost & Sullivan Radar is a robust analytical tool that benchmarks companies' innovation focus and growth performance in each market. The dynamic solution offers frequent rating and positioning of companies that are having the greatest impact on the industry. The Frost Radar™ of the commercial extended reality (XR) hardware market analyzes ve...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

The research service provides an overview of the interventional oncology devices market for breast cancer in big five countries in Europe and in the United States. The study provides a four-year forecast from 2016 to 2020. The unique value of this study is that it provides insights gathered from more than 100 end users, including Interventional rad...

The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

The global main battle tank (MBT) market is entering a new phase of modernization and strategic realignment. Rising geopolitical instability, high-intensity conflict scenarios, and growing demand for land-based deterrence capabilities are driving renewed investment cycles across NATO, APAC, and MENA. According to Frost & Sullivan’s Aerospace & Defe...

Cyberattacks have been getting more and more sophisticated day by day and are causing substantial damage to enterprise assets. Companies undertaking digitization initiatives are being discouraged by the possibility of exposing their networks to devastating cyberattacks. These companies are looking to ramp up their security controls to support and p...

Digital twin is a virtual replica of an actual product, facility, asset, equipment, or plant, which are either hosted on premises or in the cloud. Companies are using digital twins to better understand the real world scenarios remotely, aiming to provide real-time assistance instead of reactive-based assistance. Digital twin technology is mostly u...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...