Search results for: 'structural and data'

This global smart electricity meter market research provides insights into the latest developments in the market, including forecasts on unit shipment and associated revenue for all major regions. The global smart meter market was affected in 2020 and 2021 by pandemic-induced delays and disruptions and supply chain bottlenecks brought on by a globa...

The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

21 Oct 2022  |  North America  |  Market Research

Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

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Key Issues Addressed

Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...

Connected devices are set to increase exponentially over the next 7 years, and global industry revenues from 5G and Internet of Things (IoT) are expected to reach USD 619 billion by 2026. Networks will need to be able to accommodate the billions of additional IoT mobile devices that will be connected across the globe as well as cater to the mobile ...

The International Air Transport Association (IATA) has forecast passenger traffic to nearly double from 3.8 billion in 2015 to 7.2 billion by 2030. This increase will reflect in the number of checked baggage each year with forecasts pegging the number at close to 6.5 billion bags by 2030. As airport operators revise their plans and strategies to ha...

The automotive industry has evolved significantly over the past decade. Digital technology, change in customer sentiment and economic health have played a vital role in this evolution. OEMs and other key industry players are taking note of this evolution and investing heavily in non-commercial business practices of manufacturing vehicles. Alternati...