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04 Jul 2024  |  Europe  |  Frost Radar
Frost Radar™: EMEA Cloud Contact Centers, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...
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19 Sep 2024  |  Global  |  Market Outlook
Global Bus Growth Opportunities, 2024
Strong Growth for Zero-emission Transit Buses in Europe, North America, and India
The global bus industry is estimated to reach 2,34,000 units in 2024. The strong growth will be due to the bounce back in volumes in India and a healthy increase in Europe. Transit bus demand grew due to aging fleet replacement and government subsidies for alternate powertrains, while coach bus growth was driven by the thriving tourism industry and...
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24 Mar 2025  |  North America  |  Frost Radar
Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of the fulfillment model. This includes onshore, near...
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28 Nov 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Retail Vertical
Digital Communications and Collaboration Tools Will Accelerate Digital Transformation Across the Retail Value Chain
Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...
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15 Apr 2016  |  Global  |  Market Research
Electronic Test and Measurement (T&M) Market in Research and Development, Forecast to 2021
Innovative Technologies Initiate Frequency and Bandwidth Shifts, Compelling Strategic Rethink
The electronic test and measurement market will undergo significant transformation over the next 5 to 7 years with the advent of new technologies changing customer requirements in frequency and bandwidth among other equipment specifications. Worth $1.99 Billion in 2015, revenues are expected to reach $2.36 Billion by 2021 at a CAGR of 2.8% although...
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06 Mar 2020  |  Global  |  Market Research
Global Wind Turbine Materials Market, Forecast to 2026
Increasing Demand for Renewable Energy Worldwide Drives Market Growth
The wind turbine materials market is bifurcated into structural and non-structural materials. The structural materials market is further divided into metals, Fiber-Reinforced Composites (FRC) and core material, whereas the non-structural materials market includes Protective Coatings (PRC), Adhesives and Sealants (AES), and Lubricants, Greases, and ...
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10 Mar 2020  |  North America  |  Market Outlook
Global Electric Motors and Electric Drives Market Outlook, 2020
Reduction in Global Trade Tensions and Continued Demand for Energy Efficiency are Expected to be Key Market Drivers this Year
This research presents the scenario in the global electric motors and electric drives market in 2020 including sales by different geographic regions, motor technologies, power ratings, drive technologies, and by major end-user industries. In addition, the research discusses the latest technology and business trends, latest news about motor and driv...
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17 Mar 2020  |  Global  |  Market Research
Global Oil and Gas Pumps Market, 2019
With Short-term Economic Setbacks, There is a Need to Curtail Operating Costs and Improve Well Productivity to Solidify Pump Sales and Boost the Adoption of Industrial Internet of Things (IIoT) Based Solutions in the Long Run
The aim of this research study is to identify and analyze various market trends impacting and influencing the pumps landscape in the oil and gas industry. Oil price volatility, economic uncertainties, trade conflict, and political tensions have severely affected the investment sentiment in the oil and gas industry. Moreover, the increasing concern ...
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13 Apr 2020  |  North America  |  Market Research
CES Automotive and Transportation Highlights, 2020
5G, Intelligence of Things, and Human Digital Life will Re-define Mobility
CES 2020 came to a close with the automotive industry looking at immediate and real-world use cases around an autonomous and on-demand connected lifestyle. As the DOT updated new AV guidelines, the Frost & Sullivan team went to understand how automotive industry participants, which have traditionally been cautious and slow adopters of technologies,...
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24 Apr 2020  |  North America  |  Market Research
Telehealth—A Technology-Based Weapon in the War Against the Coronavirus, 2020
Social Distancing Needs will Present Both Growth Opportunities and Challenges
The entire healthcare system is under attack by the novel COVID-19 virus that has no proven treatment. Hospitals are being stretched beyond their capacity, healthcare workers are falling ill, and critically ill patients are not guaranteed that the life-saving equipment they must have will be available. Improved screening and guidance to a growing n...
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