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22 Jul 2019  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics Applications will Bring Growth Opportunities
The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
South Korean Contact Center Applications Market, Forecast to 2024
Competition has Intensified
The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Taiwanese Contact Center Applications Market, Forecast to 2024
Price Sensitivity Remains Despite Overall Market Maturity
The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Thai Contact Center Applications Market, Forecast 2024
The Volume of Omnichannel Customer Interaction has Increased
The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2024
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, Forecast to 2024
Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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18 Nov 2021  |  Global  |  Market Research
Global Terabit Ethernet Testing Solutions Growth Opportunities
Future Growth Potential Encouraged by 5G Deployments, Rapid Developments in Next Generation 800GbE and 1.6TbE, and Hyperscale Clou
The global terabit ethernet (TbE) testing solutions market was worth $62.3 million in 2020 and will reach $203.6 million by 2025, corresponding to incremental growth of $141.3 million and a compound annual growth rate (CAGR) of 26.7% between 2020 and 2025. The market had exorbitant growth rates in 2019 and 2020; however, as the technology matures, ...
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30 Jun 2022  |  North America  |  Market Research
Global Electric Vehicle Battery Manufacturer Profiles and Growth Opportunities
Local Raw Material Procurement and Supply Contracts with Regional Manufacturers Offer Logistical Advantages and Optimized Growth Strategies
Automotive sales in 2021 continued the seismic shift to electric vehicles (EV) that began in 2020, defying even the most bullish estimates as global EV sales grew by more than 100% year over year (YoY) with close to 6.7 million units sold to achieve 8.9% penetration in the passenger car market. China and Europe led the way, closely followed by the ...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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