Search results for: 'Services 2.0 (advanced services)'

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

Frost & Sullivan s North American consumer communication services tracker for Q3 2023 provides detailed information on several companies in the US and Canadian markets. The aggregated data, delivered by country, technology, and company, includes subscriber, revenue, net add (loss), projection, and market share for the wireless, video, voice, and br...

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as well as ...

Software-defined wide area network (SD-WAN) is a software approach to manage and control underlying enterprise network technologies that can include direct internet, wireless, broadband, Ethernet, and multiprotocol label switching; to realize the benefits of SD-WAN, a mix of underlay technologies is necessary. SD-WAN is now often sold as part o...

Wavelength services are high-speed, low-latency services that connect point-to-point circuits. They create a private and secure connection, typically between data centers, carrier hotels, and enterprise locations that require high bandwidth connectivity. Wavelength services are highly scalable. The North American wavelength services market is in a ...

The North American consumer communication services tracker for Q4 2023 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data delivered by country, technology, and company includes subscriber, revenue, net add (loss), projection, and industry share for the residentia...

Managed security services (MSS) is a strategically significant industry in which security vendors provide technology, expertise, and management for the private and public sectors. At the same time, the customer retains control and oversight. While the market is in a mature stage, it continues to grow steadily year after year. The reason is that it ...

This report provides a comprehensive analysis of the North American dedicated internet access (DIA) services market. Frost & Sullivan conducted primary research interviews with leading service providers and secondary research comprising published materials, including financial reports and internal databases, to perform a detailed analysis of revenu...

The consumer communication services tracker for the first quarter of 2023 provides detailed information for several companies in the consumer communication services space in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share for t...