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Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...

In 2025, cybersecurity businesses will continue navigating the evolving economic dynamics and volatility from global macro uncertainties. The emphasis will be on exploring growth opportunities amid market volatility and restraints. In this study, Frost & Sullivan discusses its outlook and identifies the top 10 growth opportunities for the cybersecu...

The Global Homes and Buildings Industry Outlook 2026 from Frost & Sullivan highlights accelerated transformation amid persistent macroeconomic headwinds. Following 5.5% growth in 2025, the sector is projected to expand by 4.0%–7.7% in 2026, driven by demand for AI-powered building technologies, smart home ecosystems, sustainable HVAC and energy sys...

The global automotive biometrics market is witnessing high growth projections, due to the emerging use cases of the technologies in the field. Despite a slowdown in the automotive market, integration of biometric technologies in vehicles remains a key area of focus for automotive vendors and OEMs. Automotive vendors are looking for biometric soluti...

There have been minimal changes in US payment infrastructure since the rollout of automated clearing house (ACH) in the 1960s and 1970s. For decades, the banks and financial institutions (FIs) in the United States have avoided “fixing what is not broken”, and the financial services industry has been lagging in digital transformation compared to ot...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides actionable insights across new developments in oncology, immunology, autoimmune disorders, and precision medicine, highlighting next-generation biologics, bispecific antibodies, kinase inhibitors, molecular glues, and antibody engineering platforms. The...

07 Jun 2022  |  Global  |  Frost Radar

Frost Radar: Artificial Intelligence (AI) and IoT-driven Building Energy Management, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The COVID-19 pandemic provides a unique and unexpected opportunity to tackle climate change in line with economic recovery by prompting global nations to set aside one-third of the COVID-19 economic recovery package for investments in digitalization, climate neutrality, and clean energy transition. Building energy management solutions powered b...

In 2020, the global industrial exoskeletons market generated a revenue of $62.7 million. Growth is driven by high injury cost and the aging and shrinking skilled workforce in industries. Rest of World (RoW), led by Japan, is the largest market for industrial exoskeletons—it accounted for almost 49.1% in terms of revenue share in 2020. Europe and N...

The PPE market for women stood at $799.7 million in 2020. Growth is driven by an increase in women employees across industrial sectors, an increase in awareness, stringent regulatory compliance, and realization of increased hazards at the workplace due to ill-fitting PPE. The growth in demand for women-specific PPE is also because women have a dif...