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- Digitalization and Sustainability: Navigating Growth Opportunities and Transformative Disruptions in the Industrial Age
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
$4,950.00
Special Price $3,712.50 save 25 %
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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Special Price $3,712.50 save 25 %
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08 Feb 2021  |  North America  |  Market Research
Transformational Growth Powering the Digital Operating Room Market in the United States and Western Europe
Digital Platform, Solutions, and Services Shaping the Future of Surgery
Hospitals are under extreme pressure to reduce or cut costs and become more profitable. Operating rooms (ORs) drive approximately 60% of revenue in the average hospital. The most critical hospital issues entail finding new methods to reduce human errors and improve efficiency and quality of surgical care. New technology is now available to help hos...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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23 Jan 2024  |  Global  |  Market Research
Farming 4.0: The Impact of Digital Industries on Agriculture
Pioneering Applications of Advanced Computer Vision, Blockchain, and Generative AI Enable New Opportunities
With the global population expected to reach 9 billion by 2050, the farming industry is under pressure to boost productivity. Digital solutions, encompassing autonomous farming equipment, real-time monitoring, and artificial intelligence (AI), are revolutionizing operations by diminishing manual labor reliance and improving efficiency. Farmers ackn...
$2,450.00
Special Price $1,837.50 save 25 %
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
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Special Price $2,250.00 save 25 %
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
$4,950.00
Special Price $3,712.50 save 25 %
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21 Dec 2022  |  Global  |  Technology Research
Promising Digital Innovations in the Agriculture Sector
Transformational Growth of Crop Yield due to High-Accuracy Data Collection, Real-time Communication, and Precise Analytics
The global population is estimated to increase by 25% and reach 9 billion by 2050. The rising population, coupled with an improved standard of living, results in increased nutrient consumption per capita, driving food demand. Freshwater resources are declining, and frequent cropping to meet the growing demand damages the soil. Water and soil are am...
$4,950.00
Special Price $3,712.50 save 25 %
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08 Aug 2024  |  Global  |  Frost Radar
Frost Radar™: Digital Experience Platforms, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Frost Radar for the digital experience platform (DXP) market analyzes providers offering software solutions that allow organizations to plan, distribute, manage, measure, and optimize omnichannel customer interactions through a set of tools. It plots 12 selected providers based on 10 growth and innovation criteria comprising quantitative and q...
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Special Price $4,207.50 save 15 %