Search results for: 'complexity'
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03 Mar 2022  |  North America  |  Frost Radar
Frost Radar™: US eCommerce Fraud Prevention, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The US eCommerce market is on a strong growth trajectory. Revenue grew 20% in 2021 to approximately $850 billion. Many of the purchasing trends that emerged at the beginning of the pandemic have become permanent as consumers embraced the ease and convenience of home delivery and curbside or in-store pickups. Frost & Sullivan’s research indicates th...
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14 Jul 2023  |  Global  |  Market Research
Global Next-generation Firewall—Forecast to 2027
Cloud Adoption Dictates Future Growth Potential of Global NGFW
Much like conventional firewalls, next-generation firewalls (NGFWs) filter network traffic based on predetermined security rules but have evolved to include granular application-layer visibility and control capabilities, enabling organizations to examine data traffic more deeply. With the traditional security perimeter of organizations slowly disap...
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11 Jul 2023  |  North America  |  Market Research
Global Small Molecule Contract Development and Manufacturing Organization (CDMO) Growth Opportunities
Right Shoring and Targeted Therapeutics Create Future Growth
CDMOs are third-party vendors that offer outsourced development and manufacturing services for pharmaceutical drugs. In the small molecule manufacturing sector, CDMOs provide expert development and manufacturing services and are now an essential part of the pharmaceutical industry's value chain. The growing incidence of chronic diseases propels t...
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01 Aug 2023  |  Global  |  Frost Radar
Frost Radar™: Digital Twin Platforms, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
A digital twin is a virtual copy of a physical entity, which can be a product, system, component, or network of more complex systems. While a physical entity typically refers to tangible objects, a digital twin can also replicate a process, simulating and analyzing its performance. Thus, a digital twin can serve as a tool to virtually replicate and...
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16 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Managed and Professional Security Services in Asia-Pacific, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Across Asia-Pacific (APAC), digital transformation has led to a surge in the adoption of emerging technologies such as cloud, Internet of Things (IoT), and web-based applications among companies from diverse verticals looking to improve efficiency across every area of business operation. However, as technology adoption rates accelerate, organizatio...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...
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12 Jan 2023  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...
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18 Dec 2023  |  Global  |  Tracker
Customer Experience Outsourcing Services in Europe, Forecast to 2029
Economic Headwinds and Generative AI Impact the Future Growth Potential of CX Outsourcing
Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...
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10 Dec 2024  |  Global  |  Market Research
External Attack Surface Management (EASM) Sector, Global, 2024-2029
The Proliferation of External Attack Surface is Driving Transformational Growth in EASM Solutions
The need for EASM has expanded well beyond compliance and the outdated practice of manually tracking digital assets in Excel; it is now a foundational element of modern cybersecurity. As digital transformation accelerates—through cloud migration, IoT, AI, and remote work—organizations’ digital footprints are growing at unprecedented rates. This exp...
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05 Nov 2025  |  North America  |  Market Research
Customer Experience Management in North America, Forecast to 2030
Agentic AI to Power Growth for Outsourcers
The customer experience (CX) management market is projected to grow steadily throughout the forecast period. This expansion is primarily driven by 2 key factors: (1) the increasing recognition of CX as a strategic differentiator, and (2) the rising trend among businesses to outsource their CX operations.Generative AI is set to be a major disruptor ...
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