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18 Aug 2021  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...
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27 Jun 2022  |  Europe  |  Market Research
European Facility Management Growth Opportunities
Transformative Mega Trends of Technology and Sustainability will Drive Post-pandemic Facility Management Recovery
The European facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive d...
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11 Nov 2020  |  Global  |  Frost Radar
Frost Radar™: Global Airline IT Market, 2020
A Benchmarking System to Spark Companies to Action–Innovation That Fuels New Deal Flow and Growth Pipelines
The airline information technology (IT) market is a highly fragmented one with numerous start-ups and conglomerates offering various airline IT solutions across geographies. The leading companies in this market have distinguished their products and services from the rest of the market by maintaining a long-term focus in their R&D investment strateg...
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28 Jun 2021  |  Asia Pacific  |  Tracker
Singapore Facilities Management Cost Tracker, 2021
Increase in Manpower Costs Spurs Transformational Growth Strategies of FM Companies in Securing New Contracts
This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...
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05 Apr 2021  |  South Asia, Middle East & North Africa  |  Market Research
Distributed Energy Rejuvenating the Power Sector in the GCC through Innovation and Efficiency, 2021
Growth will be Spurred by the Region's Drive to Diversify the Energy Mix and Embrace Clean Energy Sources
Globally, the electricity supply industry is undergoing a major transition with the phasing out of conventional power generation technologies, which are being replaced by renewable energies like solar energy and wind energy. In addition to utility-scale power generation, customers are now considering self-generation through distributed renewable so...
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12 Aug 2024  |  Global  |  Market Research
Growth Opportunities in Hydropower, Global, 2024 2035
Modernization, Hybridization, and Digital Technologies Drive Industry Development
Hydropower plays a critical role in facilitating the transition to a net-zero carbon future. As a renewable energy source, it contributes a significant 60% to global renewable energy production. During the past five decades, hydropower has demonstrably mitigated climate change by preventing more than 100 billion tons of carbon dioxide emissions, wh...
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10 Aug 2026  |  Global  |  Market Research
Electricity Meter Data Management Market, Global, 2025–2032
Utility Digitalization and the Move to Real-Time, Operational Data Management are Powering Transformational Growth
The meter data management (MDM) market is emerging as a critical component of modern utility operations, driven by the rapid deployment of smart meters, increasing grid digitalization, and the growing need for accurate, real-time energy data. MDM solutions enable utilities to collect, validate, store, analyze, and manage vast volumes of meter data ...
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09 Aug 2021  |  Global  |  Market Research
Social Media Analytics Transforming Global Customer Experience (CX) Services
Businesses are Integrating Customer Service and Social Media to Reach their Customers Faster and Through their Preferred Channels
Social media analytics is the process of evaluating and examining data about conversations on social media platforms to understand customer preferences and gain competitive intelligence. Social media analytics can be predictive, prescriptive, or descriptive and help businesses understand different parts of a problem, thereby enabling them to tackle...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics
The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
$2,450.00
Special Price $1,837.50 save 25 %