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Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores transformative innovations reshaping enterprise digital infrastructure. It showcases advancements across cloud-native platforms, edge computing, AI, and immersive technologies. Highlighted solutions include a unified edge management system streamlin...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...

The Room Air Conditioners (RAC) Market in India, 2017 provides an outlook of the RAC industry, emerging trends in usage of technology, key regional trends and factors driving the market. The Indian economy is currently witnessing an upswing due to increased economic activities; rising household incomes and therefore enhanced purchasing power have m...

20 Jul 2022  |  North America  |  Market Research

US Artificial Intelligence for Unmanned Systems Growth Opportunities

Advanced Edge Processing and Industry Convergence Boost Innovation Culture

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This study provides an overview of AI for unmanned systems in the United States. It covers technology and market trends, common and emerging applications, recent Department of Defense (DoD) contracts, and growth opportunities for commercial and military applications. AI is gaining importance in the unmanned systems industry, and unmanned vehicles i...

13 Oct 2022  |  Global  |  Market Research

Growth Opportunities in Global Maritime Satellite Communication (SATCOM) Services

Connectivity, Safety, and Operational Efficiency Needs Prompt Participants to Seek Strategic Partnerships

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As the world gets more connected, the demand for connectivity grows, including at sea. Customers’ and crew members’ increasing appetite for broadband connectivity drives many segments of the maritime industry to adopt maritime satellite communication (SATCOM) services. In this report, Frost & Sullivan studies the global maritime SATCOM services ...

It's too difficult to choose an enterprise cybersecurity solution. Enterprise CISOs must contend with competing strategies, philosophies, architectures, stakeholders, and service models. Environments grow more complex. What was once a tangible network perimeter now encompasses work performed remotely, on the open internet, in the data center, o...

Collaborations between OEMs, rental companies, digital solution providers, battery manufacturers, utility companies, dealerships, and technology companies are creating a new wave of solutions that enhance the customer experience. These synergies are driving innovation, creating a sustainable environment. Customers are beginning to prefer renting/sh...